December_2023_flipCHART_WEB

Orlando Conference Evaluation Recap

Thank you to everyone who filled out the conference evaluation survey for Orlando. The Board relies on your feedback to make adjustments to ensure we are offering the very best content and experience for all attendees!

How would you rate each of the following?

4.58 4.51 4.52

Conference Overall Networking Opportunities Content of Sessions Overall Willingness to Attend Another CHART Conference

CHICAGO

DENVER

NASHVILLE

4.67

SAN DIEGO

NEW ORLEANS

0 1 2 3 4 5

Sample Verbatims

“The people! Wow, I've never been to a conference with people who are so authentic and really want to make lasting connections and help one another. It was a very enjoyable vibe, too, with lots of fun activities. Thank YOU!”

“Content, content, content. Loved having the ability to choose the topics that are important to you.”

“We need more on instructional design; how to select the best digital learning platform for one's org; how different office and field training teams are structured; how to prioritize training needs and requests.”

“Several of us are facing the same challenges, and I now have a network of other training individuals I can connect with.”

“I wish we had known that once you click on the app notifications, they disappeared and you could not access them again.”

“Agenda was buried in the app.”

NOTE: We heard you! Improvements to the app are in the works, including direct navigation to the agenda and app notifications.

“I preferred the consolidated schedule of the winter conference and I like kicking off with a keynote before the welcome reception.”

“The winter conference format with ending on an evening is way better than the partial morning conference.”

NOTE: We heard you! Due to the overwhelming positive feedback about this format, we will be adopting the revised format for the summer conference in Chicago in August 2024.

Meet Your Charlotte Conference Team These volunteers are working hard to craft OUR Charlotte conference experience. To get to know THEM a bit better, we asked them “What in your career never seemed like a possibility, that actually came to be?”

Activities Co-Director Lauren Mendenhall Director of Learning & Development, Life's Food Franchise of Five Guys

Hospitality Co-Director Jaycie Chance Training Specialist, Ballard Brands

“I've always had a desire that the work I did would have a direct, positive impact on peoples' lives. In learning and development, that's a reality every day with the programs we create. I'm grateful every day for the opportunity to continue that work!”

“My career took an unexpected turn when I went from being a self-doubting newcomer to a confident leader. The corporate world can be intimidating, especially for beginners. However, my

Communications Director Kim Evans Director of Training, Hopdoddy Burger Bar “The thing in my career that didn’t seem like a possibility was getting promoted to Director of Training. For many years I was a Regional Director, working under someone who set the bar for excellence. Let’s just say I had some pretty big shoes to fill. Not only did this person develop me to be ready for the position, she also taught me that no two people work the same way. Even though I’m not capable of doing things the exact way she did them, I still bring my own unique skills and talents to the table.” Hospitality Co-Director Alexa Arreola-Ceja

experiences with CHART and Ballard Brands changed everything. These experiences boosted my confidence and helped me realize my leadership potential. I learned that personal growth is ongoing, regardless of age or initial uncertainties, and that it's nurtured by the right opportunities and guidance. My journey from uncertainty to leadership highlights the potential for growth and success with the right support. It's a reminder that anyone can develop the confidence and leadership skills needed to thrive in the dynamic corporate world, motivating and inspiring my ongoing professional journey.”

Activities Co-Director Ashley Helkenn Director of Training, Bonchon Korean Fried Chicken

“My career has been amazing, and every time I accomplish one thing, the next seems possible. What did NOT seem possible

Regional Training & Openings Manager, Piada Italian Street Food “I never thought in my career that I would be past just the day-to-day operations in the store team. Now I am in the training department able to not only impact our teams every day and do what I love to do, but also be able to have a voice and make decisions that really help build a great training team. I always felt like I was just going to be part of a team and just do what I was told. So being able to make decisions and create content is really amazing!”

wasn’t a specific achievement but working in a certain culture. I never really believed that there were organizations that valued training as a pivotal piece of the business, who encouraged, promoted, and held space for professional and personal development as a vital piece of the organization’s health. Partnering with CHART showed me that there are both companies and resources that made my career, and every potential within it, not only possible but probable.”

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