Dear Colleagues,
I would like to express my sincere thanks to each of you for your service, professionalism, dedication and enthusiasm for going an extra mile in order to make our guests’ stay more enjoyable and pleasant. Looking back at 2018, we have had an intense year, and the last three months were very eventful with the pop up collaboration of Steakmaestro, the launch of the Cercle des Ambassadeurs but most notably the resort’s 40 th anniversary celebrations and the festive season which came to its peak with the New Year’s night. 2018 was also a year of development of our team as we reinforced our continuous training programmes towards our personnel to hone your skills and interests to provide an exceptional service towards guests. The hospitality industry is becoming increasingly competitive and we have no alternatives but to continuously upgrade our services and culinary offerings. We want to show our competitors that we are a force to be reckoned with and deliver the true heart of Le Touessrok to our valued guests.
Lastly, I would like to seize this opportunity to wish you and your family a joyous and successful New Year.
Yours sincerely,
Gerhard Hecker & family
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