Role Profile - Head of Facilities Management (HFM) Regent Street Management Direct (RSMD). Reports to: Head of RSMD, with “dotted line” responsibility for operational guidance and processes to JLL’s London & SE FM Operations Director. Staff responsibilities: Overall responsibility for leadership of the RSMD FM team including direct line management of General Managers, Senior Facilities Managers and Senior FM Administrator. Location and scope: Based at RSMD offices, Heddon House, 149-151 Regent Street, London W1B 4JD or any other property in the Regent Street Portfolio that may be nominated in its place. Key interfaces: The Crown Estate, JLL FM teams, RSMD Senior Management Team, RSMD Property Managers. The Head of Facilities Management (HFM) is required to work closely with colleagues in all RSMD teams, including: • Facilities Management & Helpdesk • Property Management (PM) • Finance • Customer Experience Team (CX) • Sustainability • Project Management (PjM) • Lettings team known as Regent Street Office Direct & Home • Lease Advisory and Building Consultancy teams. The HFM will be a member of the Senior Management Team (SMT) at RSMD.
Made with FlippingBook - Online magazine maker