Dear Colleagues, As Autumn arrives, I am hoping this update note finds you and your families well and that you all managed to take some well-earned time off over the summer months. AN UPDATE FROM ABBEY’S MD, DAVE PATTEN
I t would be an understatement to say that the last few months have been a tough period for us all. Our industry has been hit by an unprecedented period of challenges, but it has been fantastic to see everyone at Abbey facing these head- on and contributing towards the continued success of the Group. I would like to take this opportunity to thank everyone right across the company for this and their commitment and continued hard work. Despite these challenges, we enjoyed several significant business wins over the summer, which reinforces what a great team we have here at Abbey: 1 We were delighted to learn in June that we were selected as finalists in several categories at this year’s Motor Transport Awards, held in London. We were shortlisted for ‘Haulier of the Year’, ‘Team of the Year’ and ‘Partnership of the Year’.
West of England and a larger customer footprint in Europe to better serve this region. 3 Our Liquids division started a new venture at the end of September thanks to a new contract with one of the world’s largest producers of renewable diesel and sustainable aviation fuel. This exciting new contract will operate from Middlesbrough and will add another depot to our network and grow the Liquids division with 17 additional tankers and 10 new vehicles. OUR STRATEGIC DIRECTION At this year’s annual Board Strategy day, we agreed to follow a simple 5-step approach that encourages and supports 5 key criteria: 1 Retain (our people) 2 Sustain (our customer base, profitability, & service levels) 3 Develop (our people, processes, systems and equipment) 4 Engage (our people and customers) 5 Grow (our business) Each division’s own objectives support this initiative and our SLT (Senior Leadership Team) have been tasked to engage more deeply with their teams across the business. Keep an eye out for some initiatives coming your way over the next couple of months.
It is our people that will make all the difference in the end, no matter what role they fulfil at Abbey. Our drivers, mechanics & fitters, and planners, and our teams in SHEQ, warehouse & washbay, admin, finance, commercial, IT and HR all play a crucial role in supporting our customers and ensuring the operation continues to run effectively and safely. Our continued strong operational performance is thanks to you all and puts us in a fantastic position to build on last year’s huge step forward. Again, a really big thank you from the Board of Directors for everything you do each day. With restrictions across the U.K. now being eased, I hope to get out and about to our sites and to our customers more, and I look forward to meeting you around the business very soon.
Unfortunately, we didn’t win this time but being
shortlisted is an achievement in itself and it is testament to all of your hard work that we should be recognised by our industry’s biggest awards event. 2 In July we acquired Welch Hire, a well-known operator in bulk liquid tanker transport. The deal gave us an operating site in the South
Dave Patten MANAGING DIRECTOR
Made with FlippingBook Publishing Software