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THE ARCH COMPANY • CUSTOMER HANDBOOK
THE ARCH COMPANY • CUSTOMER HANDBOOK
MOVING IN CHECKLIST
SECURITY
Where applicable, we will provide you with keys at the beginning of your tenure. If you need additional keys to be cut, or the locks to be changed, you may arrange this at any time at your own expense. However, if you change the locks then please let us know. You will need to provide your own padlocks on most arches for the roller shutter door. If you wish to install any additional security equipment (such as intruder alarm systems or security cameras) you will need to arrange and pay for these yourself. You may need permission from us for some types of work (see Alterations in Helpful Information section) so please check with your Property Manager before starting the work. You’ll need to provide us with your contact details (email and telephone number) and those of an additional contact so that we can always get in touch when we need to including to arrange access to your property as required.
Fire Risk Assessment completed/shared
Utilities and rates arrangements in place
Public Liability Insurance’ in place/shared with us
Keys and security sorted
Maintenance responsibilities understood
Statutory certificates received
NOTES
UTILITIES AND SERVICES
Most of our railway arches have utility services available. We will show you the points where these services enter your property, where the meters are and what the readings are when you move in. It is your responsibility to contact and register with suitable utility providers to set up your accounts and any new connections with them. This could include some or all of electricity, gas, water and telecommunications. If you need any additional services, or wish to relocate any of the existing services, please contact your Property Manager before speaking to a supplier. The installation of pay-as-you-go energy meters is discouraged and requires our permission. Should you arrange to have such a meter installed, you would be expected to have a standard credit meter (as provided at the point of letting) reinstated at the end of your Occupation Agreement. As well as utilities, you will also have to contact the relevant local authority for where your business presmises is located and register for busienss rates.
IT IS YOUR RESPONSIBILITY TO CONTACT AND
REGISTER WITH SUITABLE UTILITY PROVIDERS TO SET UP YOUR ACCOUNTS AND ANY NEW CONNECTIONS WITH THEM.
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