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THE ARCH COMPANY • CUSTOMER HANDBOOK
THE ARCH COMPANY • CUSTOMER HANDBOOK
THE OPERATIONAL RAILWAY
If you do something which could create a risk to the operation of the railway, we and/or Network Rail may have to enter your property and take steps to mitigate these risks.
LEGAL REQUIREMENTS
FIRE SAFETY
Your property is in the close vicinity of an operational railway. The railway has many possible dangers that you may not have come across previously. It’s important that you are aware of the effect your activities might have on the operational railway property you use as well as on neighbouring premises. As with fire safety there are a few guidance notes described below.
You must maintain an up-to-date Fire Risk Assessment (as described in the Moving In section) and comply with it.
Outlined below is guidance on a number of important areas including where you can find more information to help you.
If in doubt at any point, talk to your Property Manager.
Typical good practice to consider includes:
There is further detail in the Helpful Information section.
YOU MUST... • Ensure that you have an emergency escape plan, including how you will raise the alarm in case of a fire • Keep all fire exits and exit routes clear and make sure they are clearly marked • Make sure you have good arrangements in place to manage waste and keep things tidy • Keep flammable liquids (where we have granted permission) to a minimum and store them in suitable containers and labelled appropriately • Use and store compressed gas cylinders (where we have granted permission) in line with the supplier’s recommendations • Have appropriate fire extinguishers and fire safety equipment on site and make sure that these are accessible and well maintained
YOU MUST... • Keep your property in good repair and maintain high standards of housekeeping • Prevent any activity that could affect the safety of the railway and the travelling public • Make sure that your equipment does not cross your boundary onto the railway, or get close to or touch the overhead electric power lines, which carry 25,000 volts – this applies particularly to ladders, cranes, forklifts, other jibbed machines, scaffolds, hoses, water jets and sprays
YOU MUST NOT... • Cut into or interfere with the arch structure or lining systems, or paint/clean or sand-blast any part of the viaduct structure or infill, without getting our written permission • Do any work that affects or restricts access to the structure of the viaduct • Create any glare or visibility issues for the railway or interfere with access to the railway • Increase the load on the viaduct or do anything to cause vibrations to the structure of your property • Stack materials in a manner or position where they could fall onto the railway line
HAZARDOUS SUBSTANCES
You will need our written permission to use hazardous substances on your property or in shared areas (at our absolute discretion). You will need to complete COSHH (Control of Substances Hazardous to Health) assessments to identify and control any associated risks. These should also be considered as part of your risk assessment and any significant risks must be notified to your Property Manager. You should also obtain the necessary licences from the appropriate authorities. You are required to keep a copy of these records on site for inspection.
• Control/remove vegetation so that it does not interfere with the railway
YOU MUST NOT...
• Erect or use scaffolding, banners or flags at your property
• Notify us if there is a risk of vegetation spreading to or undermining the railway
• Keep flammable liquids or compressed gas cylinders without our prior written permission
• Use machinery or other equipment which causes or may cause interference with railway traction or signalling equipment
• Use or store oxyacetylene equipment in our properties
• Vent gases (flammable or otherwise) on to the operational railway
• Light fires in or near your property
You can find more information on fire safety at www.gov.uk/workplace-fire-safety-your-responsibilities
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