The-Arch-Company-Customer-Handbook-2024 - Service Charge

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THE ARCH COMPANY • CUSTOMER HANDBOOK

THE ARCH COMPANY • CUSTOMER HANDBOOK

DANGEROUS/HAZARDOUS SUBSTANCES

ENVIRONMENTAL

You must, unless otherwise agreed in your Occupation Agreement:

No changes, alterations or additions may be made to the property that result in any reduced rating or render obsolete an existing environmental certificate (including any EPC or DEC). No material, substance or liquid of a combustible, offensive, explosive, noxious, dangerous, inflammable or injurious nature is to be discharged into any drain or sewer serving the property or any adjoining or neighbouring premises. Any drainage facility likely to discharge effluent which contains grease, oil or large quantities of suspended solids, must be fitted with an appropriate interceptor, trap or separator which must be emptied and cleaned regularly with all resultant sediments disposed of in a legal manner. Evidence of licensed disposal of sediments or effluent is to be supplied to your Property Manager if requested and retained at the property for inspection.

• Not introduce, store or process asbestos at your property

• Maintain any asbestos register provided for your property and make it available for inspection on request

• At lease end, if requested by your Property Manager, carry out an Asbestos Management Survey as required under Regulation 4 of the Control of Asbestos Regulations 2012 • Not place or keep at or outside your property anything which may be of an explosive, combustible or dangerous nature except where approved by your Property Manager and required in connection with the authorised use of your property

• Not store petrol, diesel or other fuel at or outside the property

• Only store hazardous materials at your property in a best-practice manner and in quantities first approved by your Property Manager – typically the minimum required amount

We are committed to a three-year ESG (Environmental, Social and Governance) Plan, which you can find on our website.

We are keen to work with you to identify and implement activities that will minimise our environmental footprint. Please support the initiatives we are putting in place by:

• Not store any hazardous materials outside your property

• Not carry out any paint spraying (other than water paint spraying) at your property without the necessary licence from the local or other appropriate authority and without construction of an approved spray booth (unless formally exempted by the relevant authority)

• Recycling using dedicated waste disposal points where available

• Using low energy appliances and lighting

• Ensure that while any such spray painting is being carried out:

– There is to be no welding and adequate ventilation is to be provided and maintained

– Signs displaying this restriction must be put in a prominent place in the workplace

• Not allow smoking within the proximity of any hazardous materials

STRUCTURES

• Please do not overload the flooring or structure of your property. The structural stability of any viaduct over or adjoining your property is not to be endangered as this would represent a direct risk to the safety of the operational railway.

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