PRE-WORK : 3
If you don’t measure your L&D R.O.I, you can’t present results to your organizations leaders and stakeholders and if you don’t present results your leaders and stakeholders will not be aware of how learning really contributes to the bottom line. For the purpose of this pre-work, you are requested to read through Chapter 5 – “Was it worth it?” from the Book “Measuring and Maximizing Training Impact” (Leone, 2014) 1) Consider one of the training programs you had to cater for in 2018. Using the method of calculating R.O.I in chapter 5, Calculate the R.O.I of the training which took place in your Hotel. (requires submission)
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