house
house
A focus on quality
• Respect customer confidentiality and individual privacy • Be known and recognized for our expertise, reliability, quality, and consistency • Nurture and encourage a culture of quality and professionalism within SGS - Continuously challenge ourselves by reviewing and improving our quality objectives and performance indicators to lower risks and raise customer satisfaction levels - To use methods which are suitably validated, fit-for-purpose and based on internationally recognized methods when possible • Measure, maintain and increase our knowledge base through sustainable processes of talent recruitment, employee training and retention • Recognize and protect our intellectual property, intelligence and embody the SGS brand
Our clients depend on us for high quality analytical results to make important business and project decisions. Our laboratories follow global procedures to select appropriate quality control materials, insertion frequency and appropriate acceptance and rejection criteria for each of our methods. At the heart of our quality control program is the SGS Laboratory Information Management System (LIMS), which includes structured record keeping protocols, validated methods, and a standardized statistical process control system. This allows our highly trained analysts to quickly confirm the validity of the data, so our clients benefit from high quality analysis with quick turnaround times. By focusing on continuous improvement and operational excellence we ensure the long-term sustainability of our business and high levels of customer satisfaction. Our aim and commitment is to: • Develop and maintain the processes to deliver high quality, optimized and coherent services • Build strong customer relationships based on trust, mutual respect, flexibility and the prioritization of needs
On-site and Commercial Laboratory Testing
Customized On-site Laboratory Testing
A Focus on Quality
Commercial Laboratory Insights to Make Informed Decisions
Sample Administration
Exploration Analysis
Sample Preparation
Commodities
Precious Metals Analysis
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