Maryland Transit Update Fall 2022

New TAM Member: Truvelop T AM is proud to announce a new affinity partnership with Truvelop , a best-in-class software-as-a-service (SaaS) performance coaching platform for the modern

According to Gallup

workforce. Truvelop’s technology provides continuous performance evaluation and real-time feedback to promote development and retention for distributed workforces at all levels of a company. Its proprietary coaching engine delivers specific recommendations to frontline managers to increase retention, engagement, and team member performance. Truvelop generates measurable return on investment (ROI) through seamless employee reviews, continuous employee development, and real-time feedback. Truvelop’s event-based performance analysis provides data-driven insights to managers based on a unique algorithm that monitors performance output and trends. This enables delivery of real-time performance indicators – both upward and downward – through Truvelop’s interactive dashboard, thereby prompting the manager to take steps to commend or correct the employee’s performance pattern. “We are excited to collaborate with TAM as a new member,” said Lisa First- Willis, CEO of Truvelop. “We know our technology will deliver insights and value to transportation companies and service providers critical to improving employee retention and close the gap in talent due to nationwide driver shortages.”

According to Gallup, “70% of the variance in team engagement is determined solely by the manager.” Frontline managers are the key to engaging an organization’s employees. Coupled with Truvelop’s one-of-a-kind artificial intelligence-enabledcoaching insights, managers quickly understand who on their team is excelling, who may need additional attention and coaching, and indicates potential barriers to the employee’s success. Most important, Truvelop’s unique technology lays out a roadmap on how to drive continuous performance improvement, thereby leading to better employee engagement, ongoing development, and improved retention.

“Truvelop is a great addition to TAM. As our members confront the challenges presented by employee shortages and a demand for more efficient and effective ways to engage with frontline workers, Truvelop could be a good solution,” said John Duklewski, Executive Director, TAM.

November 2022

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