MAIN DUTIES & RESPONSIBILITIES
• Lead on routine developments and implementation of new modules by progressing the system development lifecycle. • Support the allocation cycle by assisting with annual setup, including building, rates, portal opening, production of timely management information and allocating students to accommodation. • Timely resolution of all technical problems arising in the systems supported either directly or through liaison with the software vendors or other members of Management Systems as appropriate. This will involve maintaining knowledge of the relevant systems and operational procedures. • Liaise with colleagues within Management Systems and software vendors on the technical and operational aspects of StarRez. • Liaise with end-users and end-user representatives on operational procedures and standards, and requests for system developments. • Work closely with Management Systems on StarRez portal configuration and system testing. • Develop standard reports and produce ad hoc management information. • Complete routine data audit and integrity checking. • Contribute to the production of documentation of systems such as in-house development standards and operational procedures. • Continually review processes for Improvement. • Provide training and education to staff, offering advice and support.
Made with FlippingBook Online newsletter