Telehealth connects patients with clinicians remotely Killian Donnelly has experienced first-hand the benefits of Telehealth.
The Program Office Manager from eHealth NSW was overseas when his six-week old baby Oisín was admitted to Royal North Shore Hospital with a viral rash. “My wife Fiona and I had just welcomed our son into the world, but Fiona insisted I go on the overseas trip as it was my parent’s 50th wedding anniversary,” Killian said. “Naturally it was tough to leave them both, but thankfully Fiona’s sister is a nurse and moved in to help with what was a very demanding time.” Fortunately Oisín was home discharged but a follow up video call was arranged with a nurse to check on the rash and advise the next steps. Killian was given the conference details and dialled in from the other side of the globe. “I easily entered in the conference ID and low and behold there we all were – the nurse from Royal North Shore to my wife in our house in Sydney to me in County Wexford, Ireland all being able to seamlessly interact on the call,” he said. “It gave my wife great comfort to have me involved in the call despite the huge physical distance between us, and for myself to be able to offer some very small support at a time Specialist anaesthetist and clinical director at Royal North Shore Hospital, Dr Michelle Mulligan has paid tribute to staff as the district continues its preparations for COVID-19. Dr Mulligan, who is also a board member and a member of the NSLHD COVID-19 Clinical Advisory Group, told The Australian Financial Review it was pleasing to see everyone doing their bit to beat the virus. “Hospital staff from all departments have been united that our key goals are providing carefully managed quality care to as many patients as possible while keeping staff safe,” she said. “Sometimes in life you just have to put the pedal to the metal and go all out – and this has been one of those times.” Dr Mulligan also thanked members of the community for doing their bit, abiding by social distancing and gathering guidelines which help to protect everyone. “Follow the public health messages and act in a responsible manner,” she said. “Stay at home, social distance when you do go out – and keep washing your hands. This is what will help us contain the pandemic.”
Killian, Oisín and Fiona
when it was most needed.” With the current COVID-19 situation, the Telehealth team has been working hard to ensure Telehealth services are available across the district to assist with remote service delivery. There are two platforms now available for staff to use – myVirtualCare (one-on-one videoconferencing suitable for patient consultations) and Pexip (multiple user videoconferencing, suitable for consultations with multiple patients). For further information and any questions, get in touch with the Telehealth team at NSLHD-
Telehealth@health.nsw.gov.au or visit the NSLHD intranet to find clinician and patient resources. message from rns doc: ‘follow public health messages’
Dr Michelle Mulligan pays tribute to staff as the district continues to prepare for COVID-19
You can catch more from Dr Mulligan in Thursday’s edition of The Australian Financial Review, after she took part in Lunch with the AFR.
WWW.NSLHD.HEALTH.NSW.GOV.AU
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