Introduction
As a manager, you may have to navigate difficult conversations with a colleague at risk of harming themselves, attempting suicide or in distress. This reference guide provides you with language and tools, and it will help you feel more prepared to respond in a situation of crisis that includes the topic of suicide. It also provides information in support of your own mental health.
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If you think the person is in immediate danger of harming themselves or others, please call 911
If the person you are in contact with is in distress, there are options to obtain immediate support, including: 🍂 � � ESDC EAP Immediate Support 1-800-268-7708 (option 1) • • Contact the emergency line and express your concern for the person, and you will be guided through the next steps. • • As a manager, you can benefit from EAP advisory services by calling the 1-800 number. The aim of this service is to provide advice, coaching or equip managers to help them manage difficult mental health situations required in their duties. 🍂 � � Canadian Suicide Prevention Service (external) call or text 9-8-8 • • You can contact or refer the individual to the crisis line to seek help. 🍂 � � Crisis Services Canada (external) • • On this website, you will find all the lines and crisis centers by region. 🍂 � � Other specific crisis supports are also available, including the Hope for Wellness Helpline (external) (Indigenous peoples), the Trans Lifeline (external) (Transgender people, English only), and Crisis lines for those affected by gender-based violence.
Manager’s Guide and Tools on suicide and distress in the Workplace
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