Analysis and ROI Data
Member testimonials have confirmed that the EDM program helped create a sense of belonging as well as helped influence members to show up and remain in the program.
Statistical data over a 12-month period supported member reports, with the EDM group boasting a retention rate of 86.7%, a 40.9% improvement over the non- EDM group.
Retention Rate
12 Month Attendance Rate
12 Month Revenue Per Member
86.7%
71.0%
$10,855
EDM
61.5%
60.5%
$9,682
Non- EDM
Over twelve months, the EDM group generated an 11.9% higher rate of revenue per member than the non-EDM group.
Over the same 12-month period, the non-EDM group experienced a revenue leakage of $45,741 compared to the EDM group.
Coordinating Science and Care Based on a 100-member program, with the average member scheduled for 15 days per month, the increased revenue generated by implementing the EDM program is projected to save nearly $11K monthly, or $162,500 annually. This type of savings can not only help keep a program alive, it can also allow for budget models designed to continually help advance and improve the program.
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TRANSFORMING THE PERCEPTION OF MENTAL HEALTH COMMUNITY SERVICES
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