Introducing EDM
The Every Day Matters (EDM) program was created as an added support solution for Bridgeway’s Partial Care participants using an interactive combination of on- and off-site methodology that optimizes human activation and resiliency by focusing on three key components.
Individual, in the Moment Support: A tailored program that address each person’s individual needs as they arise.
Relational Support: A feeling of membership and reciprocity; the person is not a passive recipient of information but rather part of a community that has the ability to shape and affect the precise type of support that’s offered.
Continuous and Ongoing Support: Available whenever it is needed, for as long as it is needed.
EDM was designed to better activate a spirit and feeling of community by redefining a participant’s role from “patient” to “member,” and allowing members to play an active role in the components of the lifestyle care plan while enabling them to provide peer-to-peer motivational messaging and support. Implementing the evidence-based engagement capabilities of BehavioralRx provided a fully-personalized, interactive experience that could be initiated by both the participant and the day program any time of the day or night. In other words, members were now able ask for specific types of support 24 hours a day, and Bridgeway could provide additional support remotely, during off-site times, when they were likely to feel vulnerable.
This Personal Concierge™ system of patient-empowered care serves as a model for increasing the efficacy and improving the qualitative experience of patients in any healthcare environment.
The EDM program uses the GoMo cloud-based platform to receive and deliver ongoing support developed from the mental health care community’s best practices in behavioral and cognitive science. In essence, it is a fully responsive, reciprocal intelligence model that can easily and effectively accommodate every participant.
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TRANSFORMING THE PERCEPTION OF MENTAL HEALTH COMMUNITY SERVICES
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