Transforming the Perception of Mental Health Services

First Year Results

Every Day Matters was launched in October 2017 to help increase attendance to Bridgeway’s Partial Care day program (which met either 3 or 4 days per week), improve the participants’ ability to reach their goals and increase the program’s positive positioning to garner state and/or federal funding. 12-Month Increases: Comparisons between those enrolled in the EDM program and the non- EDM group over the course of a 12-month period: • Weekly attendance increased by 16.7% — from 60.5% to 71% • Retention increased 40.9% — from 61.5% to 86.7% • The yearly revenue increase, per 100 members, based on increased retention and attendance was $162,528 — an 11.9% higher revenue rate per member compared to non-EDM. Most notably, the qualitative feedback from participants has been overwhelmingly positive. Members have shown more vested activation in the program and have reported making better choices about their own self-management, attributing those choices directly to EDM methodology. In addition to increased feelings of empowerment and motivation, since its instatement, the EDM program has reportedly diverted two people from consideration of suicide.

The 5 Guiding Principles of BehavioralRx:

Ensure persons served are perceived as active partners in the care process

Allow people to guide their care process

Help people stay engaged even when they are alone

Give people a way to be active in their care process, not passive recipients

Help people increase self-management with skills, confidence and practice

The positive impact from EDM became evident almost immediately and has affected everyone involved in the care process: those providing care, those receiving care and those providing care coverage.

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TRANSFORMING THE PERCEPTION OF MENTAL HEALTH COMMUNITY SERVICES

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