Engineering Compliance Manager Candidate Information Pack
Welcome Note
Royal Botanic Gardens, Kew is a global resource for plant and fungal knowledge and the world’s leading botanic garden. We are a major visitor attraction and a UNESCO World Heritage Site. We inspire and educate people to value plants using our science, gardens and collections. We do this because we want a world where plants are understood, valued and conserved – all our lives depend on plants.
We need passionate and talented individuals to help solve some of the critical challenges facing humanity today.
We have two sites, one at Kew Gardens near Richmond in London and one at Wakehurst in Sussex and over 800 employees and 500 volunteers. Our staff work and collaborate across the world. We are about to embark on a period of significant capital investment aimed at improving our existing capability, a mix of renovation and new build. These investments are a first step to addressing a long period of under-investment in our estate. Alongside this programme of capital investment we need to significantly improve our approach to maintenance. This will require more investment in planned maintenance and building robust log-term relationships with our Facilities management providers.
We look forward to discussing your plans on how we can transform our sites both at Kew and at Wakehurst.
Richard Deverell Director
Values
Care
We CARE about the future of the planet and its biodiversity
Diversity
We cherish the DIVERSITY of our plant collections and we seek diversity in our workforce and audiences
Values
Our Story
Collaboration
We work in COLLABORATION and build trusting relationships with each other and our partners
Confidence
We have CONFIDENCE and believe we can succeed
Our Story
Excellence
We strive for EXCELLENCE and try to improve continuously
Ambition
We have AMBITION. We will be bold with a strong desire to innovate and inspire
Our Mission
Our mission and strategy
We want a world where plants and fungi are understood, valued and conserved - because our lives depend on them.
Our mission here at the Royal Botanic Gardens Kew is to build an understanding of plants and fungi and contribute to solving some of the most critical challenges facing humanity today. Our strategy We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone. Loss of biodiversity, climate change, rapidly-spreading pests and diseases, human population growth and the associated challenges of food security are causing unprecedented stress on human societies around the world. Plants and fungi hold the key to help solve these challenges through the fundamental life-giving processes they drive, the properties they contain, and the materials and food they provide. Through increasing understanding of why plants and fungi matter, we can unlock their potential. This is an urgent task. We face unprecedented losses of biodiversity and rapid environmental change, and risk losing the precious secrets that plants and fungi can give us before we discover them.
This is an exciting time in our history.
We are stewards of this organisation and the accumulated knowledge of our collections, data and people. By delivering this strategy successfully, our organisation will be stronger, we will reach and inspire more people, and contribute to solutions to our planet’s most serious contemporary challenges.
Job Description
Job Title: Directorate:
Engineering Compliance Manager
Resources
No. of Direct Reports: 4 No. of Indirect Reports: Various Contractors Reports to (Position): Estates Manager Job Purpose:
To deliver RBG Kew’s mission by:
The Engineering Compliance Manager, is responsible for delivery and implementation of the estates maintenance strategy under the instruction of the Estates Manager at RBG Kew and Wakehurst.
The maintenance strategy underpins the standards required and constant availability of the built facilities. These standards and service levels being commensurate with a World Heritage Site of major significance, and a centre of excellence for botanical science. This Directorate is also responsible for all aspects of the delivery of building maintenance, services maintenance, facilities management, cleaning, porterage, and office services for both the Kew and Wakehurst sites. These are delivered through contracted services with an operating budget of circa 3.5M per annum. This role will function as the deputy for the Estates Manager.
Job Context:
To manage the in-house Estates compliance team in the delivery and implementation of the planned preventative maintenance, and emergency and reactive maintenance within RBG Kew’s and Wakehurst Estate, in accordance with the maintenance programme and best practice. Deploying and managing the financial and physical resources available to the section in the most cost-effective manner. This includes care and protection for the collections and making sure buildings are fit for purpose. Prioritisation of allocated resources and management of contracted services to ensure the business can operate without loss of functions.
There is a need to ensure effective consultation, and communicate changes with key stakeholders to address prioritisation, and resolve conflicting objectives/demands where they exist.
Job Description
Key Priorities
To ensure the efficient, cost effective and responsive level of service processing requests for repairs and maintenance from occupiers of RBG Kew and Wakehurst Estates.
To prioritise workloads and meet timescales for all functions.
To verify recorded information and provide statistics.
To ensure that all data is recorded within the CAFM system and that the appropriate records are maintained within plant rooms or alongside relevant equipment.
To review and develop the team’s working practices to meet the challenges from Best Value/Value for Money, new legislation, client’s expectations.
To support the Estates Manager in the delivery of operational estates, and participate in the department’s emergency on-call system as required.
To develop and manage the estates compliance team to be customer focused by developing a positive image and reputation for delivery of the services provided.
To have responsibility for the Health, Safety and Welfare of self and others, and to comply at all times with the requirements of the Health and Safety Regulations.
Attend and initiate meetings with clients to agree programmes of work, give advice on design and maintenance matters, and resolve contractual difficulties. Attend meetings with managers within RBG Kew and Wakehurst and other external agencies concerning estates maintenance requirements.
Maintain good communication and co-operation with colleagues within RBG Kew and Wakehurst in the provision of services that are managed by the Estates & Facilities department.
Undertake approved training opportunities/professional seminars, including those required to achieve ‘authorised person’ status across a range of engineering services.
Demonstrate a commitment to continuous development to maximise potential. Maintain a sound working knowledge of all relevant legislation and keep abreast of new technical developments to ensure the efficient and effective delivery of the section’s services. In conjunction with the Head of Estates and Facilities and Estates Manager, identify and submit competitive tenders for additional works as and when appropriate, to secure adequate workloads to meet performance targets and maintain viability of section.
Undertake disciplinary investigations and present reports relating to contravention of staff sickness codes as necessary, attending hearings and industrial tribunals as required.
Ensure that all staff comply with agreed policies and objectives through induction, development, staff development PDR and performance management. This will include the selection, motivation, development and mentoring of staff to maximise their potential, and facilitate the organisation to continue to demonstrate Best Value and as appropriate bid competitively for work. Liaise with and support the work of the Capital Development Team as required in all associated works to provide connection to the main building engineering services. Facilitate these connections including arranging shutdowns of services and means of isolation. Liaise with and support the work of the Capital Development Team as required in connection with technical information, standardisation of equipment and parts regarding their compatibility with existing services and equipment. To act as the Authorised/Responsible Person (subject to correct training and certification) in relation to: Ventilation Systems Pressure Systems Regulations Legionella and L8 Lifts and hoists Gas Safe Confined Spaces
Job Description Accountabilities:
1. Delivers Estates engineering compliance using in house team and specialist contractors, ensuring all statutory PPMs are completed and logged on ZetaSafe software. Produce monthly management reports and statistics. (50%) 2. Ensure the compliance related external contractors are managed and deliver services within KPI’s and SLA’s and service contracts. Report on and follow up actions taken, minimising risk and maximising opportunities for savings and improved services. (30%)
3. Undertake regular inspections/audits of the Estate, identifying maintenance issues and areas for improvements. (10%)
4. Act as Authorised Person/Responsible Person for various subjects following training and appointment. (5%)
5. Support of Health & Safety to ensure H&S issues are reported and resolved. (5%)
Management of Resources: Financial Responsibilities: All staff are responsible for management of their own time and resources.
1. Compliance budgets allocated by Estates Manager
Management of People
1. Manages a team of up to 4 compliance engineers
Position within the Team -
Head of Department
Senior Estates Compliance & Fire Safety Manager
Estates Manager
Compliance Manager
Maintenance Manager
Engineering Compliance Manager
Engineering Manager (M&E)
Compliance Engineers
Person Specification Experience and Education (Essential)
Demonstration of relevant engineering, construction and/or engineering training, building services training, and education to degree level, or ability to demonstrate an equivalent level of knowledge, skills and experience.
Significant senior level management experience plus specific training in an engineering/building s pecialty i.e. HV, LV electrical supplies, Legionella, Pressure systems etc.
Trained and working knowledge of H&S legislation (H&S Certificate/NEBOSH) and management in the application of FM Services.
Proven budget and financial management in the delivery of FM services.
Significant experience with statutory compliance including water, fire, asbestos, HV/LV.
Significant experience of managing in-house and outsourced estates management service delivery, ensuring deadlines and targets are adhered to.
Proven competency in Microsoft Office, Word, Excel and Outlook.
Desirable Experience of working with listed buildings and on a major visitor attraction.
A safety qualification to NEBOSH certificate level.
Have a basic competence of using CAD systems.
Job Specific Competencies – skills and abilities specific to the job (Essential) Self motivated and self directing, capable of working with the minimum supervision in terms of meet- ings standards and timescales.
Capable of motivating and controlling contracted resources to deliver standards and timescales.
Highly collaborative style to problem solving, building and maintaining strong working relationships.
Team worker capable of motivating others and developing solutions to problems with others.
Good verbal and written communication skills, and capable of conversing directly with external customers, senior management, and contractors under their control.
A proven hands on practical approach to problem solving and delivery.
Considerable previous experience in the engineering and/or building relevant construction industry including site supervision of contractors, working to complex programmes and delivery schedules. Plus at least 5 years demonstrable management experience in a historical buildings or similar estate environment.
Desirable
Responsible Persons Water Authorised Person Pressure systems Authorised Person Confined Spaces
Kew Competency Framework: The Framework identifies behaviours required for roles at different levels. Which are the key competencies for this job? Select up to four essential competencies.
Competency
Essential (E)
1. Leading and Influencing
E E
2. Developing High Performance 3. Collaboration 4. Thinking with Vision 5. Making Effective Decisions 6. Delivering Value for money 7. Making things happen 8. Delivering in Partnership 9. Changing with Pace
E E
Application Process
Along with a competitive salary there is a range of excellent benefits which includes an annual leave allowance of 30 days, plus bank holidays, rising to a maximum of 33 days after 5 years service, flexible working options, childcare vouchers and a range of other generous and comprehensive family friendly policies, memberships and discounts. An important part of the pay and reward package RBG Kew offers employees is the option to join the Civil Service Pension arrangements(details of the full range of benefits are available on request).
For a confidential discussion to learn more about the role and opportunity please contact Kew’s appointed recruitment partner Matthew Giles of The Management Recruitment Group.
Matthew Giles T: 020 3962 9900 M: 07530 680 159 E: matthew.giles@mrgpeople.co.uk
Applications should consist of a comprehensive CV (of not more than 4 pages) and supporting cover letter (of not more than 2 pages) outlining key matching experience and rationale for applying for the post. Applications should be sent to matthew.giles@mrgpeople.co.uk.
The closing date for applications is Sunday 5th September 2021.
51 Eastcheap, Billingsgate, London EC3M 1JP Tel 020 3962 9900
www.mrgpeople.co.uk
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