THE PEARL SPA AND WELLNESS DIFC
Etiquette
YOUR NEW SPA ENVIRONMENT
HEALTH
Our spa environment is one of safety, tranquility and wellbeing. We kindly ask you speak in a quiet voice and keep mobile phones on silent mode. On arrival you will be supplied with a bathrobe, slippers and a locker to secure your personal belongings. Towels are offered throughout the spa and disposable underwear is available for all body treatments.
At any time should you or a household member feel unwell, have a cough, fever or experience shortness of breath, we recommend you to postpone your spa visit and seek medical assistance.
Refrain from visiting the spa if you are under an isolation or quarantine order or directive.
We encourage you to respect our disinfection and hygiene protocols as highlighted on the signs and to wash your hands before beginning your treatment. To maximize the benefits of your spa experience, please inform us of any allergies or injuries that may make the treatment you have chosen unsuitable so that we may advise safer alternatives.
A screening procedure including a health questionnaire will take place for all guests having a treatment.
Our dedicated team wear adequate protective equipment throughout the fitness and spa areas.
Your therapist will wear a mask at all times and as an enhanced safety measure, a portable HEPA air filter is run during the course of your treatment. We ask all our spa guests to wear a mask at all times navigating through the spa and while having a massage or a body treatment. Contactless hand sanitizers, disinfecting wipes and additional protective equipment are available around the facility. We ask our guests to change directly in the treatment room and to arrive at the spa a maximum 15 minutes prior to the appointment time.
PREGNANCY
We have specially designed treatments for expectant mothers after the first trimester. Allow us to assist you in selecting suitable treatments for this special time. We ask you to consult your physician prior to booking any spa services.
CHILDREN
HOURS OF OPERATION
Out of an abundance of caution, we are not recommending you book treatments for your children. Should you feel comfortable to do so, a parental waiver of liability must be completed for guests 12-17 years of age.
The Pearl Spa and Wellness DIFC is open daily from 11:00am until 10:00pm.
Spa services are only available within the spa facility from 11:00am until 10:00pm. The latest appointment is 09:00pm for a 60 minute service.
Our outdoor pool is accessible from 08:00am until 08:00pm.
SPECIAL REQUESTS
In-house guests and members can access the fitness centre 24/7. Fitness centre and its changing rooms are attended daily from 07:00 am until 10:00 pm.
Feel free to request your preference for a specific technician. Our trained professionals properly drape you throughout your service. We strive to fulfil your wishes based upon availability. If you need assistance with anything during your spa experience, such as an adjustment to lighting, sound, temperature or technique, please let your technician know. You may share any special disinfection or hygiene requests before arriving at the spa in order for our team to ensure we meet your specific requirements.
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