Rotterdam Eyes Hospital
Problem Statement: Long dreary corridors, impersonal waiting rooms, the smell of disinfectant — hospitals tend to be anonymous and depressing places. Even if you’re just there as a visitor, you’re bound to wonder, “How can my friend recover in such an awful place? Will I get out of here without catching an infection?” Over the past 10 years, the hospital’s managers have transformed their institution from the usual, grim, human- repair shop into a bright and comforting place
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