To put it simply, we view ESG as our licence to operate. Cruise
We work closely with our sister brand Oceanic to improve ESG performance in relation to hotel operations. In 2021 this included installation of refillable water stations for the newly launched SH Minerva, thereby reducing plastic waste. These initiatives contributed to Oceanic being a finalist for the Seatrade 2021 Sustainable Supply Chain Management Award and being awarded NAMEPA’s 2021 Marine Environment Protectors Award.
There has traditionally been an imbalance in gender representation in the industry. Our cadet programme has a mandate to actively recruit and develop a pipeline of female talent - this is beginning to show strength. While we still have a way to go in absolute terms, the percentage of female cadets in our leisure section has grown rapidly: now over 30 times more than cargo sectors.
Not only are the principles of ESG – environmental protection, the safety of our colleagues, fair business practises – core tenants of our ethos, it makes strong business sense. Ultimately, our clients are consumer facing businesses, and being able to provide a best-in-class service requires the promotion and substantial advancement of ESG issues. Fundamentally, by definition, the leisure industry is a discretionary one which in order to attract tomorrow’s guests must be at the forefront of ESG. 2021 was a transition year for the industry as the majority of our managed leisure vessels returned to service following the pandemic. The impact that COVID-19 had on the industry was seminal. A return to service that prioritised the health and wellbeing of our crew and customers was our focus. To ensure this, we introduced adaptations such as heating ventilation and air conditioning (HVAC) modifications to vessels across much of the fleet. The preparatory analysis
work for these modifications identified environmental consequences. We also made it a priority to get our crew vaccinated, and liaised with local authorities and suppliers to facilitate this when needed, allowing colleagues to return to paid employment faster. Our ambition is to be able to support our clients in all endeavours, and we actively engage with our clients at executive management levels to promote ESG initiatives and progress. Over 2021 we have experienced our clients asking more and more questions regarding ESG and an increased focus on identifying technical solutions to lower their environmental footprint. One engagement of particular note was a landmark study with Saga Cruises where we provided a full ESG Audit and Analysis. This helped us to identify pathways to improvement and set quantitative KPIs and targets to measure progress and increase accountability. In 2022 we have started the implementation phase.
Key Metric
2021 Data
2020 Data YOY% (+/-)
Total Fleet Energy Consumption [TR-CL-110a.3]
911,340 GJ (47% heavy fuel oil) 1
2,543,532 GJ (58% heavy fuel oil) 1
+179.10% 1
Total BW / GW 2 Discharge (% of Untreated BW) [TR-CL-160a.1]
92,398 m3 (59.7 / 40.3 ) 8.22% of total 1
183,248 m 3 (% n/a) 4.76% of total
+98.32% 1 +204.44%
Number of Notices of Violations Received for Dumping [TR-CL-160a.4]
0
0
0%
1
Number of Alleged Crime Incidents involving passengers or employees [TR-CL-250a.1] Fleet Average CDC Vessel Sanitation Program Inspection Score [TR-CL-250a.2] Serious injuries per million passengers and number of voyages with a gastrointestinal illness count
0
0 1
0%
No inspections in 2020 1
0%
No inspections in 2021
1.27 / 1
0 / 1 1
n/a / 0%
exceeding 2% [TR-CL-250a.3]
% of Seafarers Who Worked Maximum Hours [TR-CL-310a.2]
Est. 50%
Est. 30% 1
+66.67%
Seafarers Who Were Paid for Overtime [TR-CL-310a.3]
At least 60%
Est. 70% 1
-14.28%
Total Amount of Monetary Losses as a result of legal proceedings associated with labour law violations [TR-CL-310a.4]
$0
$0 1
0%
Lost Time Incident Rate [TR-CL-320a.1]
0.83
0.73
+13.70% 1
1
Avg. PSC Deficiencies / Detentions Per Inspection [TR-CL-540a.2]
12 / 0
0 / 0
n/a / 0
1
Total Number of Marine Incidents [TR-CL-540a.3]
3
0
n/a
1
1 This metric is unavailable/affected by the wider impact of COVID-19. 2 Black Water (BW) / Grey Water (GW). Grey water is defined in IMO (International Maritime Organization) resolution MEPC.227(64) as follows: “2.7 Grey water – is drainage from dishwater, galley sink, shower, laundry, bath and washbasin drains and does not include drainage from toilets, urinals, hospitals, and animal spaces, as defined in regulation 1.3 of MARPOL Annex IV and does not include drainage from cargo spaces.” The term black water is not officially used by the regulatory authorities and is therefore not clearly defined. In general, the term black water is used to mean “sewage” as defined in Annex IV of the MARPOL Convention.
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