Job Description
Events & Hospitality Services Manager Job Purpose
To provide pro-active leadership of the Events and Hospitality Services teams, developing an efficient and resilient supply of services to the university community. To ensure that events and all other activities are an integral part of the London Met student journey and that they positively contribute to the aim of providing an exceptional experience to students, staff and visitors; To provide professional advice and expertise to colleagues and the Events and Hospitality Services team in the areas of event management, event programme design, event technical production, venue management, venue hire sales, and licensing. To management the on site catering contractor and the university’s hospitality budget. This role will be the Designated Premises Supervisor for licensing, and the lead on licensing matters. Key areas • Lead the development of an effective marketing and communications strategy to promote the events and services of the department (including the student, public and university events programmes; student and public bar; commercial venue hire; hospitality and catering services); • Develop and improve the management of Hospitality, integrating Hospitality and Events support to ensure a professional, streamlined service focusing on medium to large events (approx. 30-500 guests); • Identify, develop and implement new initiatives and income streams; • Lead the efficient running of the day to day operations of the Front of House Venue team across both campuses. This includes front of house reception services, scheduling and support of internal events, hospitality services, and management of the catering contractor. • Lead the management and development of the Rocket Complex and Bar. • Lead the design and development of engaging event programmes for our students. • Lead and develop the Commercial Hire business of event and filming location hire.
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