Royal Opera House - Estates & Facilities Director

Estate and Facilities Management

• To develop and deliver a programme of major and minor capital projects working closely and collaboratively with the Executive team, colleagues and other key stakeholders providing the key strategic interface for Estates, FM and Capital programmes.

• To lead on the development of overall estates strategies across all three sites.

• To review and further develop the delivery of cost effective and high-quality facilities management services including planned, preventative and reactive maintenance via the management and motivation of our Hard FM provider. This includes developing an effective forward (5 year) maintenance plan.

• To deliver robust management of the programme of projects across all three sites meeting, stakeholder, financial, operational and maintenance requirements.

• Act as principle advisor on all facilities and estates matters to the Executive team and provide professional advice and guidance on Estates matters.

• To coordinate and maintain external stakeholder relations with respect to our Grade 1 listed building status.

• To lead, develop and effectively resource a team of directly employed staff, external PMs and contractor staff with responsibilities crossing the delivery of a programme of projects and facilities management to ensure that all risks are effectively managed. • Working collaboratively with our Head of Procurement, lead on the procurement for delivery of all estates and facilities contracts (projects, maintenance) which complies with applicable legislation and ROH procedures. • Lead the sustainability agenda across the organisation. Annually review set targets, monitor performance and ensure conformity to our environmental policy and commitments. Ensure accurate and timely reporting of data including to key funders. • To be responsible and accountable for a total departmental, programme and project annual expenditure. Ensure delivery of the highest standards of work and the best value for money. • To be responsible for the leadership of the team, the relationship with our Hard FM contractor and all 3rd party professional service providers and contractors for capital projects.

• Foster a positive, supportive and inclusive approach to all Estates & Facilities matters ensuring a responsive environment for staff, artists and freelancers and contractors.

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