Youth Opportunity is driven by our vision of Investing in Excellence. ™ It is the umbrella under which everything unites. It guides our treatment model with youth, our employee incentive and retention efforts, and our continuous quality improvement process that ensure overall fidelity.
The iHOPE Experience ™ encompasses the youth’s involvement with Youth Opportunity. It is our treatment model. Everything we do – every process, every treatment service, every relationship we forge – is guided toward instilling in our youth the essential ingredient for success: HOPE. The iChoose System ™ is focusedonmodeling, coaching, and incentivizingprosocial healthy behaviors. Youth are incentivized through earning credits through the demonstration of healthy, on-task behaviors throughout a structured daily agenda. Basic hygiene and wellness-related tasks are incentivized, as are educational, vocational, and treatment participation, and prosocial, healthy interaction with peers and staff. i-ACHIEVE™ : Innovative academic, pre-vocational, and vocational services to better equip youth for success upon transition to their communities. Includes post-secondary education, soft skills, and vocational industry-recognized certification opportunities We understand the success of our youth, and of Youth Opportunity itself, is dependent on the quality of our employees and the training and tools we equip them with. As such, we have developed an employee recognition and retention program designed to enhance employee morale and retention and build and maintain a best-in-class employee culture, conducive to providing effective service delivery to our youth. Our multidimensional employee recognition program recognizes employees for their contribution to the company, high level performance, and creating a positive culture through Investing in Excellence .™ All employees are eligible for an Employee of the Month and Employee of the Year nomination. Our Teamwork, Leadership, Culture, or TLC ™, program includes awards from any supervisory employee, or a customer, for exemplifying Investing in Excellence .™ Teamwork, Leadership, and Culture, what we term TLC ™ , has been systematically defined and elucidated in program expectations. To achieve the employee, and hence program, culture necessary for service delivery in line with Youth Opportunity values, we have developed expectations encompassing our systems, staffing, program environments, and communication strategies. Finally, in achieving our vision of Investing in Excellence .,™ we are dedicated to the concepts of: Compliance & Fidelity Monitoring and Continuous Quality Improvement. Youth Opportunity has developed the Premier GOLD Innovations ™ compliance and program performance evaluation process to ensure both oversight of compliance to Youth Opportunity standards and expectations, contractual obligations, rules, and regulations, as well as systemic drive toward continual improvement and innovation.
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BROOKSVILLE YOUTH ACADEMY 201 CULLBREATH ROAD • BROOKSVILLE, FL 34602 • (352) 799-5654 www.youthopportunity.com
Brooksville Youth Academy 6
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