Why SAP?
• Trusted and innovative e-commerce offering in the cloud from the SAP® Commerce Cloud solution • Simplified integration scenario, allowing the consolidation of the solution with its existing business application landscape, including the SAP ERP application and the SAP Analytics Cloud solution • More intuitive, secure, and scalable marketplace technology offered by the SAP Commerce Marketplace Management application by Mirakl, an industry cloud solution from SAP
Satair A/S
Aerospace and Defense | Denmark Industry Cloud Solution
Creating a More Sustainable Future Using Rich Digital Commerce and Marketplace Functionality
>5 million Product searches annually
100% Of inventory risk for an expanded product catalog mitigated
Satair is a leading global provider of innovative aftermarket services and solutions for the civil aerospace sector. The company supports the complete lifecycle of the aircraft with an integrated portfolio of flexible offerings, including parts and tools distribution, battery maintenance services, and inventory, logistics, and outsourcing solutions. Committed to working with aviation industry partners to build a more sustainable future, Satair needed to digitalize traditional sales and ordering processes. Holding more than one million part numbers in stock, the company also sought to expand its e-commerce offering without tying up additional working capital. And to offer more value, Satair wanted to empower customers to sell their surplus inventory and distribute more used parts. To achieve these aims and with speed of execution also critical, Satair implemented modern e-commerce and marketplace solutions in the cloud “Using SAP Commerce Cloud and SAP Commerce Marketplace Management by Mirakl, we’ve transformed the B2B buying of aviation spare parts from an ordering process to a consumer- grade customer experience.”
4 Gold awards won at the Danish Digital Award event in 2023
>2 million Visits annually
Challenges
• Lack of standardization & automation
• Lack of visibility of business processes, 360˚ view of customers
• Lack of collaboration & capability to scale
• Poor inventory planning & accuracy
Outcomes
• Optimized operations, inventory and supply chain management
• Improved employee productivity and customer experience/ satisfaction
• Expand business networks and collaborations
Product Owner Satair Market, Satair - Jannie Christiansen
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