SAP Value Stories

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Zespri Consumer Products | New Zealand Industry Cloud Solution

• Clarifruit’s platform combines an inspector mobile app and a real-time analytics dashboard, solving both of Zespri’s most pressing needs in a single, easy -to-use solution that could be rolled out across all locations instantly, and in real-time. • After collecting and analyzing fresh produce data, the inspection point results are seamlessly sent to SAP S/4HANA to ensure total transparency.

Automating Global Kiwi Fruit Quality Control with Clarifruit

25% Increase in inspection productivity using Clarifruit

100% Of quality control data reported in real-time to management

Zespri is the world’s largest kiwi fruit marketer, based in New Zealand. They sell high-quality produce in over 50 countries, and they pride themselves on maintaining impeccable quality across their supply chain. Before partnering with Clarifruit, Zespri faced a number of challenges associated with unstandardized quality control practices, and a lack of objective data on which to base sound business decisions. Once they discovered Clarifruit, Zespri quickly recognized the value that the quality control platform provided their business. Clarifruit’s platform combines an inspector mobile app and a real- time analytics dashboard, solving both of Zespri’s most pressing needs in a single, easy-to-use solution that could be rolled out across all locations instantly, and in real-time. Clarifruit, an Industry Cloud Partner Solution seamlessly integrates with SAP S/4HANA.

Challenges

• Low employee productivity & customer experience/ satisfaction • Complex system landscape & integration. No Single source of truth • Lack of system support for • Lack of visibility of business processes, 360˚ view of customers

Outcomes

“The flexibility and customization of Clarifruit’s reporting is truly a game changer and has given us the confidence to make the best informed decisions, which is always based on real-time objective data.”

• Optimized operations, inventory and supply chain management • Improved employee productivity and customer experience/ satisfaction Expand business networks and collaborations • Improved decision-making

Quality Manager at Zespri - Sarah Duncan

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