SAP Value Stories

Why SAP?

Boston Scientific Corporation

• SAP’s trusted expertise in life sciences industry • Industry cloud solution from FactR that does not require customization for life sciences processes • Smart Consignment and SmartOrders from FactR to create a customer and inventory management platform that integrates with SAP S/4HANA® • Collaborative support from SAP and FactR throughout the implementation lifecycle

25% Reduction in inventory levels 45% Reduction in operational workload

35% Increase in customer loyalty 50% More time spent with Patients

Life Sciences | United States SAP S/4HANA

Supply Chain Manager, Mexico and Central America, Boston Scientific Corporation -Andres Eduardo Posada “Manual order and inventory management could not keep up with our growth. With the FactR system running on SAP S/4HANA, we have the flexibility of the cloud and the integration with SAP ERP that we need to digitalize and automate consignment and order management.” people in more places live longer, healthier lives. Part of this means using cutting-edge technology to streamline business operations. So, when manual inventory and customer order management processes could not keep pace with Boston Scientific’s growing business in Mexico and Colombia, it needed to digitally transform. Empowering Staff with the Insight and Tools to Do More Through Digital Transformation Boston Scientific Corporation is dedicated to transforming lives through innovative medical solutions that improve the health of patients around the world. A global manufacturer of medical devices for interventional specialties, it collaborates with healthcare professionals and patients to improve outcomes, reduce costs, increase efficiencies, and help more

Challenges

• Complex system landscape & integration. No Single source of truth • High operating & maintenance costs • Lack of standardization & automation • Poor inventory planning & accuracy

Outcomes

• Improved employee productivity and customer experience/ satisfaction • Improved TCO (Total cost of ownership) • Increased revenue growth • Manage governance, risk and compliance

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