Why SAP?
Pharma- Overseas
• Support for future growth by enhancing digital performance with in-memory technology powered by the SAP HANA® database • A foundation for transitioning to integrated applications and analytics offered by SAP S/4HANA • Experts with the knowledge and capabilities to implement the new technology on budget and on time, and who can provide support for one of the largest SAP S/4HANA deployments in Egypt
20% Forecasted sales growth through targeted promotion 50% Reduction in total inventory after digital transformation
30% Operational cost savings over three years
Life Sciences | Egypt SAP S/4HANA
Offering 13,000 products from more than 362 manufacturers, serving some 28,000 locations As PharmaOverseas expanded its medical distribution business, growing transaction volumes placed tremendous pressure on the company’s mission -critical business processes. Even a very small number of errors could cause significant delivery delays and negatively impact rates of return. Additionally, PharmaOverseas could not continue to scale the capacity of its call center indefinitely, and the company’s underlying systems struggled to keep pace. So, PharmaOverseas planned a digital transformation to create a foundation for greater efficiency and speed, even as the company continues to grow.
Challenges
• Low employee productivity & customer experience/ satisfaction • Lack of collaboration & capability to scale
Outcomes
• Optimized operations, inventory and supply chain management • Increased revenue growth • Reduced Costs • Improved employee productivity and customer experience/ satisfaction
“If we could put the sales ordering process in the hands of the pharmacists themselves, with online commerce integrated with digitalized processes, we knew that we could cut error rates and enhance customer satisfaction.”
Chairman of the Board PharmaOverseas -Dr. Mohab Gazzarine
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