SAP Value Stories

Why SAP?

Cleveland Cliffs

• SAP ActiveAttention® services to help plan the SAP S/4HANA upgrade with minimal downtime and business disruption • Guidance and upgrade planning, prerequisites, and identification of potential technical issues made possible through SAP ActiveAttention® services • Ability to meet the tight upgrade timeline in under three months

Zero Business disruption

<3 months To upgrade to the latest version of SAP S/4HANA without any major issues 50% Reduction in downtime by using near-zero downtime technology from SAP

Mill Products | United States SAP S/4HANA Cloud Private Edition

60% Of unplanned outages reduced following the upgrade to the latest version of SAP S/4HANA

Unifying Processes and Bringing on New Businesses with Cutting- Edge ERP A leading supplier of automotive-grade steel, Cleveland Cliffs Inc. is the largest flat-rolled steel company in North America. To support growth, maintain market dominance, and continually improve operations from mining raw materials and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing, Cleveland Cliffs needs the most cutting-edge ERP system it can get. To bring on new acquisitions and incorporate core processes across the supply chain, sales, procurement, customer relationship management, and finance, the company decided to upgrade to the latest version of SAP S/4HANA®. Knowing this would be a complex project that needed to be done fast and with minimal business disruption, Cleveland Cliffs turned to trusted experts for help.

Challenges

• Complex system landscape & integration. No Single source of truth • Lack of collaboration & capability to scale

Outcomes

• Reduced implementation time • Improved sustainability and innovation • Expand business networks and collaborations

Director of Enterprise Applications and SAP Systems, Cleveland Cliffs Inc. -Awais Shehzad services, tools, and direct access to experts we needed to complete our SAP S/4HANA upgrade project within three months.” “Our aggressive acquisition plans require our ERP system to be very adaptable and at the cutting edge of innovation. SAP ActiveAttention provided the

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