Why SAP?
City of Hamburg
• AI and automation technologies enabling complete process coverage and integration with government systems including ELSTER access authorization, GIS, and situation data from the Robert Koch Institute (RKI) • Compliance with security requirements (DGSVO/GDPR) and access requirements for system administration in the cloud (EU Access)
• Trust built up during many years of positive experience working with experts at SAP • Integration with the city’s core finance software, SAP S/4HANA®, for payment processing • Modular architecture enables step-by-step enhancement and reusability
Public Sector | Germany SAP S/4HANA AnyPremise
3 weeks From project start to go-live
80% Saving in person days for the introduction of specialist procedures
A Flexible Range of Integrated Citizen Services Since 2020, Germany has experienced a highly dynamic crisis situation. Cultural events were canceled, and Germany’s rich cultural industry needed state aid to survive. At the request of the federal government, the City of Hamburg assumed the leading role in the nationwide cultural aid compensation scheme. Making smart, scalable digital solutions available at short notice was the key to providing short-term financial support for cultural professionals across Germany. The City of Hamburg chose to work with its long-standing partner SAP and use cloud-based solutions to enable people to apply for funding online. The advantages of choosing a cloud-based process were scalability, agility, flexibility, security, and a rapid go-live. The process can also easily be adapted to the specific requirements of each federal state. Modular reuse of the components will serve as the foundation for similar initiatives, including financial aid payments for trade fair organizers, energy bills support for the cultural industry, and investment grants.
7,500 Cultural aid applications filed on the platform each month
99.5% Availability
Challenges
• Lack of standardization & automation • Innovation constraints • Complex system landscape & integration. No Single source of truth
• Limited resilience for business processes • Lack of collaboration & capability to scale
Outcomes
• Improved sustainability and innovation • Manage governance, risk and compliance • Improved employee productivity and customer experience/ satisfaction • Improved decision-making
“Migrating to SAP S/4HANA laid the foundation for innovative digitalization project.”
Minister for Finance, Free and Hanseatic City of Hamburg -Andreas Dressel
Access the Reference Asset!
233
© 20234 SAP SE or an SAP affiliate company. All rights reserved.
Made with FlippingBook Digital Publishing Software