Why SAP?
OeNB Banking | Austria SAP S/4HANA AnyPremise
• Trusted partnership with SAP MaxAttention® services from SAP® Services and Support • Remote access to on-call duty services to help with critical business processes • Remote access to experts on demand for technical support and assistance • Incident management by a technical quality manager, monitoring and accelerating the resolution of critical incidents related to the go-live • Rich content offerings from SAP Fiori® apps and integrated procurement and reporting functionality
Simplifying and Speeding the Transition to Intelligent ERP Oesterreichische Nationalbank (OeNB) is the central bank of Austria and an integral part of the European System of Central Banks. One of its functions is to make a significant contribution to the stability of money and credit markets. Within the framework of the Eurosystem, it contributes to a stability-oriented monetary policy, handles monetary policy transactions with banks, and invests and manages the currency reserves. To support continuous improvement and future innovation, OeNB needed to take advantage of fluid business processes and unified data and analytics. Ready to use advanced software as the foundation for its ongoing success, the central bank was mindful of mitigating risk and minimizing downtime. With only a small window to achieve its aims, OeNB called on trusted services to optimize preparation and provide access to experts on demand for technical support and assistance during the migration. “Thanks to proactive checks and incident management from SAP MaxAttention, we successfully migrated to SAP S/4HANA in an extremely tight time frame and with minimal disruption to the business.” Director IT and Customer Services Department, Oesterreichische Nationalbank -Christoph Martinek
42 Weeks to prepare, test, and safeguard the go-live
100% Of migration issues resolved prior to going live 11,000 Preconfigured SAP Fiori apps available to be used
50% Faster time to value for business users developing SAP Fiori apps 0 Additional resources needed for the migration, thanks to SAP MaxAttention
25% Optimization of SAP solution landscape
Challenges
• Low employee productivity & customer experience/ satisfaction
• Innovation constraints
• Complex system landscape & integration. No Single source of truth
• Limited resilience for business processes
• Lack of standardization & automation
• High exposure & cost associated with risk and compliance
Outcomes
• Improved finance operations
• Manage governance, risk and compliance
• Improved TCO (Total cost of ownership)
• Improved decision-making
• Optimized operations, inventory and supply chain management
• Improved employee productivity and customer experience/ satisfaction
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