SAP Value Stories

Why SAP?

Postbank

• Which functionality and scalable technology foundation provided by SAP S/4HANA • Enterprise-wide data consolidation enabled by the SAP S/4HANA solution • Availability of self-service reporting to users in multiple departments using SAP Fiori® apps • Centralized document management system for contracts and internal memorandums • Integration of fixed asset management functionality with the bank’s inventory management solution • Automatic calculation engine for International Financial Reporting Standard (IFRS) 16 offered by the real estate functionality within SAP S/4HANA • Rapid implementation within just 13 months

Banking | Bulgaria SAP S/4HANA, SAP BW/4HANA, SAP Fiori and SAP Business Technology Platform

Improving Operational Visibility with Digitalized Workflows and Timely Reporting

70% Faster extraction of master data reports

90% Faster financial analytics to multiple departments, reducing waiting time from 10 days to 1 day

1-2 Less days required for financial closing

Chief Information Officer, Postbank (Eurobank Bulgaria AD) -Vasil Panchev, “By digitalizing our processes based on SAP S/4HANA, we can quickly and efficiently provide employees with the information they need to manage operations effectively and make better decisions.” Postbank (Eurobank Bulgaria AD) is one of Bulgaria's biggest financial institutions, providing banking services to individuals, businesses, and investors. Effective decision-making is critical for a company's success. Manual reporting based on several data sources, as well as paper-based clearance and control processes, however, caused delays in information availability and inefficiencies. To solve this, Postbank sought a next- generation intelligent ERP solution that could help it digitalize and automate processes.

Challenges • Complex system landscape & integration. No Single source of truth • Lack of visibility of business processes, 360˚ view of customers • Low employee productivity & customer experience/ satisfaction • Lack of standardization & automation • Lack of system support for strategic initiatives • Lack of system support & features for sustainability

Outcomes

• Reduced implementation time • Reduced Time To Market • Improved sustainability and innovation • Improved decision-making • Improved employee productivity and customer experience/ satisfaction • Improved finance operations

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