Why SAP?
Gulftainer Company Limited
• SAP S/4HANA providing a single, real-time, integrated platform to meet current and future needs • More -efficient sales processes by integrating the SAP Sales Cloud solution with SAP S/4HANA • Capabilities of SAP Business Technology Platform , such as the SAP Fiori user experience (UX), part of SAP Extension Suite, for a next-generation user interface, and comprehensive data warehousing, reporting, and analytic options of the SAP Business Warehouse application, enabling real – time information and dashboards together with SAP S/4HANA • Tata Consultancy Services for world -class IT solutions that help clients transform into digital enterprises
10% Reduction in days in inventory, thanks to enhanced supply chain management
10% Improvement in days sales outstanding – a seven-day reduction
15% Increase in equipment availability due to optimized planning and preventive maintenance
Cargo Transportation and Logistics | United Arab Emirates SAP S/4HANA, SAP Sales Cloud, SAP Business Technology Platform, SAP Fiori, and SAP Business Warehouse
Challenges
How Can Transforming into a Real-Time Business Enhance Efficiency and the Customer Experience?
• Complex system landscape & integration. No Single source of truth • Lack of collaboration & capability to scale • Lack of standardization & automation • Lack of system support for strategic initiatives
With a vision to become one of the world’s top six container terminal operators within 10 years, Gulftainer Company Limited needs solutions and systems that support world-class performance. The port operator sought a new ERP platform that could support its growth ambitions and unify business processes across the company. It wanted a single, real-time view of multiple data streams and to better integrate customers, suppliers, and employees. And it set out to adopt the latest in customer experience technology to deliver an exceptional sales experience, streamline selling processes, and build lasting customer relationships “At Gulftainer, we are committed to providing the highest standards of operational efficiency via constant innovation and digitalization of our processes and services. SAP S/4HANA enables a more efficient, cost- effective movement of international business through our terminals, providing the actionable data necessary toincrease productivity and enhance customer experiences.”
Outcomes
• Improved employee productivity and customer experience/ satisfaction • Optimized operations, inventory and supply chain management • Reduced Costs • Improved finance operations
Access the Reference Asset!
Group IT Director, Gulftainer Company Limited -Vinay Sharma
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