SAP Value Stories

Why SAP?

SumUp Banking | Bulgaria SAP S/4HANA AnyPremise

• Long-standing, reliable partnership with SAP • Ability to unify group processes and data with SAP S/4HANA®, as well as respond to present issues and potential opportunities with speed, flexibility, and insight • SAP® Analytics Cloud solution to create a more intuitive analytics user interface

25% Time improvement for processing documentation from the system

30x Less data discrepancies due to automation

Supporting Small Merchants and Their Customers with Future- Ready Technology

100% Reduction in manual work to prepare accounts for flash management, from four days to less than one day

6x Faster finance and reporting consolidation, from six days to one day due to automation

SumUp Inc. is a leading global financial technology company driven by the purpose of leveling the playing field for small businesses. Founded in 2012, SumUp is the financial partner for more than four million small merchants in over 35 markets worldwide, helping them start, run, and grow their business. Through its “Super App,” SumUp provides merchants with a free business account and card, an online store, and an invoicing solution – as well as the ability to integrate in-person and remote payments with SumUp’s card terminals and point-of-sale registers. With technological advancement at the forefront of its vision, SumUp decided to embark on a journey of digital transformation to create a single source of truth and enable greater visibility and transparency across its business.

Challenges

• Lack of standardization & automation • Low employee productivity & customer experience/ satisfaction • Complex system landscape & integration. No Single source of truth • Lack of visibility of business processes, 360˚ view of customers • Lack of collaboration & capability to scale • Poor inventory planning & accuracy

“We solved our challenges with SAP S/4HANA. With one ERP system, we have better visibility and transparency and removed a lot of manual processes and delays.”

Outcomes

• Improved finance operations • Improved decision-making • Manage governance, risk and compliance • Optimized operations, inventory and supply chain management • Improved employee productivity and customer experience/ satisfaction

Head of ERP Implementations, SumUp Inc. -Elisaveta Tuncheva

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