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START NOW SO 2026 ISN’T ANOTHER YEAR OF OVERLOAD. If I can save you from repeating the mistakes I made, it’s this:
It disarms fear, builds trust, and creates a shared goal instead of a one-way assignment. Think about teaching a kid to ride a bike. They wobble, fall, cry, try again, and then one day, they’re cruising like they’ve done it forever. Adults learn the same way. You learn. They learn. And when you embrace that, delegation becomes a team sport instead of a top-down transaction. ADAPT YOUR COMMUNICATION. Here’s a confession: I’m not a natural communicator. When I’m focused, I’m in my zone, and the thought, “ Hey, I should update someone about this, ” simply doesn’t occur to me. One of my employees called me out (kindly) and said, “Your communication style is basically … not communicating.” Fair. That’s when I realized that communication is key to delegation. Another lesson? You cannot delegate to every team member the same way. Some people want frequent updates. Some want bullet points. Some prefer everything in writing. Every new delegation interaction is exactly that: new . Even if you’ve delegated to a manager for years, delegating to a newer technician or front-end employee is an entirely different dance. Once you accept that, delegation stops feeling frustrating and starts feeling like leadership.
1.
Don’t wait.
2.
Don’t assume people think like you.
3.
Don’t hand something off and disappear.
4.
Don’t jump ship when the first mistake happens.
Instead, start building the delegation muscle now. Start with the easy reps. Build trust. Coach through the bumps. And watch your capacity, your team, and your entire pharmacy grow stronger in the process.
2026 will reward pharmacy owners who delegate with intention, not those who cling to every task like a security blanket. So, train the muscle now. Your future self (and your pharmacy) will thank you.
HAVE A LAUGH
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