Maximize Value Across the Entire Customer Lifecycle
Provenir for Collections Reduce losses. Treat customers fairly. Maximize ongoing relationships.
Take your collections management to the next level with Provenir’s AI-Powered Decisioning Platform. From the business-user-friendly, low-code interface to powerful automation and data integration technology, Provenir gives your team the tools it needs to advance collections strategies, reduce losses, and build stronger customer relationships. At Provenir, we know that your collections success relies on using the right treatment strategy at exactly the right time. To do this, you need deeper insights into your customers and the ability to rapidly iterate and deploy collections strategies. Provenir’s holistic, end-to-end risk decisioning solutions act as a powerful central hub for data, decisioning and analytics processes. Eliminating siloed systems allows you to access, integrate and action the data you need to develop and implement strategies that optimize collections treatment strategies, reduce operational costs, and improve overall efficiency. Choose Provenir For: Agility and Flexibility: Make updates in real-time using the drag-and-drop, low-code interface. No more waiting for vendors or developers to make changes, instead business users can make instant updates exactly when they’re needed. Accelerated Strategy Implementation: Provenir forms the foundation for your collections strategy management, from testing and deploying models through to building and managing decisioning workflows. Our built- in features, including a single API for data integrations, model-agnostic support, visual testing, and reusable workflows, eliminate the challenges that cause deployment delays. So your team can push new strategies live in minutes, instead of weeks or months. More Effective Collections Strategies: Use Provenir’s advanced analytics tools and embedded intelligence to identify the right treatment strategy at exactly the right time. Spot high-risk accounts earlier, focus costly treatment strategies on key accounts, and implement cost-saving self-cure procedures for low-risk customers.across the lifecycle.
Key Benefits: • Creates a central hub for models, simplifying management and compliance • Supports powerful analytics tools so you can more accurately predict default risk • Limits losses by identifying high-risk accounts, predicting self-correct customers, and accelerating collection strategy deployment • Simplifies creation of complex automated workflows by providing visual drag and drop interface • Maximizes the chances for ongoing relationships with customers by treating customers fairly
Dynamic Customer Treatments:
SYSTEM OF RECORD
TREATMENTS
OUTCOMES
SMS Letter Call Email Chatbot Virtual Assistant
Payment PTP Made
Billing & Processing Payment Application Behavioral History
Batch
Collections Workflow Platform
No Contact Undelivered Delivered Read/Unread
Real-Time
Orchestrate behavioral treatment and outcome data
Collection treatment plan optimized decisioning
Analytics, simulation & optimization
DATA ECOSYSTEM
AI-POWERED DECISIONING
DECISION INTELLIGENCE
Simplify Collections Strategy Deployment
Process Account Information at Record Speed: Batch and event- driven processing capabilities spot default risks earlier. Start the right conversations at the right time, on the right channel, to improve rehabilitation rates and reduce losses. Centralize Model Management: Manage not just collections models, but all models used across the entire customer lifecycle. With one central location you’ll simplify compliance and make model management a breeze. Strengthen Customer Relationships: Collections are a sensitive subject. With a deeper understanding of each customer and powerful decisioning technology, you can automatically identify the best ways to connect and manage the collections process. Make More Informed Decisions: More data means smarter decisions. Provenir’s integration capabilities make it easy to bring all customer data into your collections decisioning processes, enabling you to treat customers fairly. Bridge the Gap Between Collections, Risk, and IT: Our low-code, business-user-friendly solution bridges the gap between teams by providing a visual interface that all parties can understand and use. With your risk, collections, and IT teams able to sit at the same table and discuss process and strategy changes, you eliminate misunderstandings and empower collaboration, helping your business accelerate collections strategies.
Explore What’s Possible
Page 1 Page 2 Page 3Made with FlippingBook Digital Publishing Software