By placing an order, you agree to our terms and conditions, available at bandshoppe.com/terms ORDER AND PAYMENT OPTIONS
CALL TO ORDER
Orders may be placed by mail at Band Shoppe, 8900 Highway 65 STE 2, PO Box 428, Cynthiana, Indiana, USA, 47612, phone at 1.800.457.3501, fax at 1.800.874.3635, email at sales@bandshoppe.com or through our website at bandshoppe.com. You must designate one of the following payment methods for your order. All orders are subject to approval and acceptance by an authorized representative of Band Shoppe. Check Payment must be received in U.S. funds. School Checks, Booster Checks, Cashier’s Checks, Certified Checks, and Money Orders accepted. NO PERSONAL CHECKS. Band Shoppe CANNOT accept multiple checks from individual team members on team orders. One check or money order will be accepted from each team or organization. A $50.00 service fee will be charged on all returned checks. A returned check on an order will cause the entire order to be pulled from production and placed on hold until payment is resolved. Checks can be processed by phone. You must provide your name, billing address, telephone number, bank routing number, checking account number, and check number. Purchase Order Purchase Orders will only be accepted from state-recognized schools or districts. Private organizations such as Academies, Gyms, Band Parents, Band Boosters, Dance Studios, and Leagues must pay by check or credit card. We reserve the right to require an alternate form of payment from any customer. Mailed, faxed, or emailed copy of an Official School or District Purchase Order signed by Superintendent, Principal, or Business Manager is required. Payment Terms are Net 30 Days. Orders placed by phone will not be processed until copy of Purchase Order is received. Please be sure Purchase Orders include: the Purchase Order number, Billing Address, Shipping Address, and a list of items you are purchasing including product code, size, color, gender, the approved dollar amount including shipping and handling charges, and authorized signature. Band Shoppe reserves the right to verify your Purchase Order before beginning manufacturing. Credit Card Visa, Master Card, American Express, Discover, and JCB are accepted. Cardholders must provide name, billing address, telephone number, card number, expiration date, and CVV number. Paypal accepted for online orders only. SALES TAX As a national retailer, Band Shoppe is required by law to collect sales tax on all non-tax-exempt orders shipped to specific states. The final sales tax charged to your credit card will be calculated when your credit card charge is authorized and will reflect applicable state and local taxes. Sales tax for your order is based on state and local tax rates as well as the shipping and/or service location. Bandshoppe.com automatically estimates sales tax in the checkout form. All appropriate charges are added to your merchandise total and displayed for your review before checkout (tax displayed on this page may change if you decide to update your shipping address). Qualifying tax-exempt organizations must have a certified exemption form on file with Band Shoppe to qualify for tax exemption. To submit your tax-exempt form, please contact our sales team. If the exemption certificate is not provided at the time of purchase, we cannot refund any sales tax charged on your order. Band Shoppe does not charge sales tax when buying gift cards; all appropriate sales tax will be charged on the purchase when the gift card is used. OVERPAYMENTS Your payment must be for the exact amount due. All overpayments are subject to a $10.00 fee which covers processing the refund check. COLLECTION Checks returned to Band Shoppe due to insufficient funds will be charged $50.00. All invoices with an outstanding balance on accounts for more than 30 days are subject to a 2% per month delinquency fee (24% annually). Delinquency fees will be added to statements monthly. In the event that action is required on the part of Band Shoppe to collect the amount owed, the buyer shall pay Band Shoppe all costs of collection including reasonable attorney fees. ADDITIONS TO PREVIOUS UNIFORM ORDERS Band Shoppe will gladly manufacture additional uniforms to match the style of uniforms purchased in a previous order. Additional uniforms
TOLL FREE PHONE 1.800.457.3501 INTERNATIONAL PHONE 1.812.963.8890
CUSTOMER CARE
TOLL FREE PHONE 1.800.457.3501 INTERNATIONAL PHONE 1.812.963.8890 E-MAIL wecare@bandshoppe.com TOLL FREE FAX 1.800.874.3635 INTERNATIONAL FAX 1.812.963.0078 24 hours a day, 7 days a week FAX
Band Shoppe 8900 Highway 65 STE 2 PO Box 428 Cynthiana, IN 47612 U.S. MAIL
WEBSTORE
bandshoppe.com EMAIL sales@bandshoppe.com
REGULAR BUSINESS HOURS Monday - Friday 8 a.m. - 5 p.m. CST EXTENDED MARCHING SEASON HOURS August 8 th - September 16 th Monday - Friday 7 a.m. - 6 p.m. CST Saturday 8 a.m. - 12 p.m. CST WINTER VACATION SCHEDULE (Manufacturing Only) December 19 th - January 2 nd BUSINESS HOURS
will be priced according to the quantity purchased. Additional uniforms will be considered a new order and appropriate manufacturing time and shipping will apply. Uniforms cannot be added or cancelled in an existing custom order once the order has been placed into production. You may be asked to provide a uniform from your previous order to ensure correct duplication. If so, please send to us promptly to prevent any delays in production. CUSTOM ITEMS Production on custom items will not begin until the complete order, including style, color, sizing, and payment information is received. Cancellations for special design or custom-made items can only be accepted before the order goes into production.
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Paper from Responsible Sources. Band Shoppe views the protection of the environment as a very important business obligation. This catalog is printed on paper that is Forest Stewardship Council® (FSC®) certified. It contains fiber from forests that are carefully managed, responsibly harvested, and adhere to strict environmental and socioeconomic standards.
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