Employee Handbook

Compliance Training Depending on your job you will be required to attend training to ensure we comply with company policies, programs, and local legislation. These include topics such as Fire, Life & Safety, Food Hygiene, Corporate Social Responsibility, and IT Awareness, First aid and Dubai way courses.

Who does what? Here are the people who can help you in your new role and answer your questions.

Your manager Your manager looks after you regarding your roster, job description, working hours, leave applications and any questions relating to your job or department. It is always a good idea to ask your manager first before going to another department as they may have the answer or be able to point you in the right direction.

Paymaster The paymaster will be able to answer your questions about your pay slip or bank account.

Human Resources The Human Resources team looks after. • Your terms of employment • Human Resources policies & procedures • Emergencies • Name badges • Travel arrangements • No Objection Letters (see below) • Company ID cards • Colleague social and sports activities • Grievances

In addition, there are specialists within Human Resources that can help with specific enquiries.

The Colleague Services team looks after.

• Anything to do with colleague accommodation and liaises with managers regarding their accommodation leases. • First aid for colleagues and guests • Medical assistance and advice • Medical insurance • Occupational health cards • Colleague health awareness and fitness programs • Colleague restaurants • Colleague transport between the hotel and accommodation and other special schedules • Prayer room • Smoking Room

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