Employee Handbook

Colleague Lounge

Lockers

Colleague departures

The Government Relations team looks after. • Visas applications, transfers, and cancellations • Passports • National ID cards • Licenses

The Recruitment team looks after. • Relocation •

Internal transfers and promotions

The Learning and Development team looks after. • All internal and external training programs • E-Learning on Shangri-La Academy online • Cross training •

Career development Succession Planning

Official Documents Passports

Upon arrival, you need to submit your original passport to Human Resources to process your medical tests, residence visa and Emirates ID. After receiving your Emirates ID, you must collect your passport from Human Resources by completing a “Passport Withd rawal Form”. The passport is your property and ensure that it is kept in safe and renewed on time. Visas Non-UAE nationals must have a valid residence and employment visa and be under an employer’s sponsorship to be able to live and work in the UAE. Visa validity is two years, and we pay the cost. You may have to pay to have your documents attested. Before you get your residence visa you must attend a medical examination. If you fail the medical evaluation, you will not be allowed to live or work in the UAE.

When you stop working for Shangri-La Dubai, your visa is cancelled or transferred to your new employer.

No Objection Letters As your sponsor we are responsible for you whilst you are working with us. The UAE law requires that the sponsor provides a no objection letter for many services from government or official parties.

Some of these services include, applying for a driving or a liquor license, a bank loan, to

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