opening bank account, DEWA connections, an internet or telephone line. Human Resources can provide these letters upon request. Please ensure you tell us who the letter should be addressed to. The letters can be provided in English or Arabic. Occupational Health Cards In certain jobs you require an Occupational Health Card. These are mainly for food handlers but include many other roles. To obtain your card you will need a medical check every year. We will tell you when your appointment is due. Medical Insurance Card You will be issued with a medical insurance which gives you access to medical services. The medical insurance is linked with your Emirates ID. You will need to produce your Emirates ID at the time of consultation/treatment. If you are unable to produce your Emirates ID, you will need to pay for the treatment in advance. I Company ID card You will receive your company ID card when your employment visa is approved. You must always keep it with you as it shows you have permission to work in the UAE and you may be asked to produce it by external authorities such as the police.
If you lose your card, you must report it to Human Resources for security reasons. You will be charged the cost of replacing the card.
National ID card This is an ID card issued by the government for all Dubai residents. We will help you organize the card and cover its cost.
Your Bank Account and Payment of Salaries Your salary and other payments are paid into your bank account by the last day of the month for the hours you worked in that month. If you are new to the UAE, we can help you open an account once you have your residence visa. If you already have an account, you can give us your account details during your induction.
If you join after the 20th of the month, you will not get paid until the end of the following month.
When you first arrive, we can give you an advance on your salary to help you cover your initial expenses until you receive your first pay. We can also pay your first month’s salary in cash until your bank account is open.
If you want to change your bank or close your account, you need to get a ‘No Liability Letter’ from your existing bank stating you do not owe them any money or close your bank account. The bank may charge you for the letters.
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