Employee Handbook

Allowances: Transportation Allowance

If you use your own car for business purposes, you may be entitled to receive a transportation allowance as per the hotel policy. If you use your car occasionally for work purposes, you may be able to claim for the mileage that you use.

Any allowance paid for transportation does not include travelling between home and work, unless you are located off-site. P

Mobile Phone Allowance Mobile phone allowances are paid to colleagues whose job requires them to use a mobile phone for business purposes as per the hotel policy.

Colleagues receiving this allowance are expected to be available to take calls 24/7. P

Arabic Language Allowance Arabic national colleagues at Service Associates and Service Leader level, who speak, read and write Arabic receive a monthly language allowance.

Other nationalities, who speak, read, and write Arabic can apply to be assessed in the Arabic language. If competent they will also receive this allowance.

This allowance does not apply to UAE national colleagues. P

Split Shift Allowance Colleagues whose job require to work a regular and steady schedule of split shifts are entitled to the allowance along with their monthly salary and other allowances they may be entitled to. P

All the above allowances are removed if you are absent from work on any type of leave except on a day in lieu.

Retirement Scheme Senior management colleagues are enrolled in the Shangri-La Hotels and Resorts retirement scheme. If you are eligible, Human Resources will give you more details. The retirement scheme is in addition to your end of service benefit.

End of Service Benefits When you leave Shangri-La Dubai, you will receive an end of service gratuity payment as per the UAE Labour law.

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