Employee Handbook

Pension Scheme (UAE National Colleagues) If you hold ‘Kholaset Al - Qaeid’ you will be enrolled in the UAE pension scheme. We pay 12.5% of your basic salary into the fund monthly and you pay 5%. This payment will be in lieu of the end of service gratuity.

Annual Bonus An annual bonus is paid entirely at the discretion of the owners, however, usually depends upon the financial success of the Hotel and your performance review rating. Employees who have final written warning and performance review rating of 1 and 2 are not entitled to annual bonus.

Hours of Work and Leave

Hours of Work Expatriate colleagues work 48 hours per week. The number of hours you work per day and the days off you receive each week will depend on which department you work for and the shifts assigned to you. The same applies for days off.

UAE National colleagues work 40 hours, 5 days per week.

Time and Attendance We operate a face recognition system to record time and attendance. We use the information to determine salary payments and to record who is present in the building in the case of an emergency evacuation.

You must enter and leave the building through the colleague entrance at the B2 tunnel where the face recognition machines are located. The data captured from these machines are used for fire, life and safety and emergency evacuation purposes.

You must ‘ clock ’ in and out; at the beginning and end of your shift; any time you leave the building during your shift; any time you enter or leave the building on a day off. These machines are in B1 next to the laundry. The data captured from these machines are used for payroll time and attendance purposes.

If you do not ‘ clock ’ in/out, you may be recorded as absent, and your salary adjusted accordingly.

The start time of your shift is shown on your roster, and it means you need to be ready, in your department, ready to start work at this time.

Breaks All colleagues are entitled to take a one-hour unpaid meal break during every shift. This

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