means you will be scheduled for one extra hour per day to cover this break. Service to the guest is the priority and break times may need to be adjusted depending upon the needs of the business.
Ramadan Hours During the Holy month of Ramadan, working hours are reduced by two hours a day for all colleagues. For fasting Muslim colleagues, working in the fasting hours, the scheduled hours will be further reduced by one per day as a meal break is not taken. Non fasting colleagues will be rostered for a meal break as usual. Nursing Hours If you are a female colleague nursing your baby, you are entitled to take 2 additional half hour breaks for the 18 months following the birth of your baby. By agreement with your manager, you can combine these breaks to start one hour later or finish one hour earlier during this period. Additional Hours During busy times, you may be required to work additional hours to ensure guest service levels are maintained. To receive an overtime payment, the Overtime requisition form must be raised and approved in advance. Your manager must approve these hours in advance otherwise you may not be compensated. Lieu Days Lieu days must be taken within 30 days being earned. If they are not taken within this time due to business conditions, extensions form be raised with justification and need to be approved by Resident Manager or General Manager.
If the public holiday falls whilst you are on annual leave, you are not entitled to an extra day. You are entitled to a public holiday whilst on probation.
Annual Leave Once you have worked at Shangri-La Dubai, for 12 months you are entitled to 30 calendar days of annual leave per year. You must schedule your vacation dates to resume duty and work at least three days to avail the ensuing weekend.
You are entitled to annual leave during your probation. Between six to twelve months of service your annual leave will accrue at the rate of 2 days a month.
To avoid disappointment, it is recommended that you request your leave in plenty of time, but at least 30 days in advance. Your manager will approve or deny your request depending on how busy it is and how many other colleagues are on holiday. You are asked to make every effort to clear your leave in the year it falls due, and you may not accrue more than 10 days from the previous year. Your manager may ask you to take leave at any time based on operational needs.
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