Employee Handbook

aspirations will be discussed, and you will be invited to read your manager’s comments and add your own comments about the feedback you have received.

You are encouraged to seek feedback at any time if you are not sure about how well you are performing – you do not need to wait until your PDR is due.

Individual Development Plans (IDP) An Individual Development Plan is a written plan of your career goals to develop specific knowledge and skill competencies. The plan specifies training activities one will be involved in. For colleagues who are identified as a successor for a specific role, IDPs are closely linked to the career goals identified in your PDR. The IDP will be mutually designed and agreed to by you and your manager and it is important you take an active interest in it and ensure it is action upon. Balance Score Card The Balance scorecard is a strategic management tool. That enables us to assess health and performance from a holistic perspective across various dimensions. It aligns the entire organization behind our key focus areas for the year. It offers transparency and tracks performance using focus areas that can be measured, quantified, benchmarked, and aggregated.

HR Connect All our colleagues have access to our Shangri-La HR Connect application for the PDR process. Please contact the HR team for login credentials.

Career Opportunities Internal Transfers and Promotions

Shangri-La has a policy to promote from within whenever possible so all vacancies across the company are posted on the TMS. If you don’t have access to the TMS you can go straight to our careers website site www.shangri-la.com/group/careers/ and apply for any vacancy. You can also register your interest and receive job alerts for any future vacancy that matches your profile.

To apply for a vacancy, you must meet the following criteria.

 M5 and above/GM/RM - have been in the current role for a minimum period of 36 months.  M4 and below - have been in the current role for a minimum period of 24 months.  Minimum overall rating of 3 in the last Performance Development Review  No written disciplinary action on file in the past 12 months  Obtain a valid work visa to be lawfully employed by the Group, where applicable

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