Employee Handbook

4.11 Verbal warning is an oral reprimand or counsel given to an employee for an infraction of a rule, thus warning him/her that a repetition of the offence shall be dealt with more severely. This must be documented on a Counselling/Disciplinary Action Form and placed in the employee’s personnel file. 4.12 Written warning is a written reprimand prepared upon an employee’s repetition of an offence concerning a verbal warning or reprimand that was previously given. Additionally, a written reprimand may be given if an infraction is severe as per guidelines. This must be documented on a Counselling/Disciplinary Action Form and placed in the employee’s personnel file. 4.13 Suspension (not exceeding 14 days) is when an employee is temporarily placed off- duty pending an enquiry for misconduct by the Service Executive. A written suspension letter must be made in advance to the employee by the Service Executive setting forth the alleged misconduct committed and the duration of suspension not exceeding 14 days. This is done if the presence of the employee could endanger staff, property, or guests or if the employee could tamper with evidence.

4.14 Dismissal is the loss of employment after a full investigation.

4.15 Appeal is a written notification from an employee appealing against the Disciplinary Action imposed on them.

4.16 Grievance means any discontentment or dissatisfaction arising out of anything inconsistent with the fulfilment of the contract of service with the Hotel which an employee thinks, believes or even feels unfair, unjust, or inequitable.

4.17 Disciplinary Committee is the group of SSM/SE along with GM who discuss the misconduct and decide the corrective actions according to policy/procedures and UAE Labour Law.

Disciplinary Committee`s aim to have a fair decision in terms of misconducts.

DISCIPLINARY CHART

DOHR, DEPT., EXCOM, DOSEC

IMMEDIATE SUPERVISOR

EMPLOYEE

CLOSE CASE

DISCIPLINARY COMMITTEE MEETING

NO CASE

DISCIPLINARY ACTION

WITH CASE

Commits offense

Conducts investigation.

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