Employee Handbook

Rule 1: Work Discipline - Corrective Behavior & Disciplinary Procedure Flowchart (A)

Degree of Punishment

Item

Infraction

Employees not performing their duties in accordance with the requirement of their job functions. Employees not commencing work on the date and time which they have been scheduled on. Employees not following rest periods, which they have been scheduled on. Employees not following strictly the regulation of time record when they are in and out of their department. Employees who leave their work area while on duty without informing the SL/SM/SSM. Employees going on leave without prior written approval from their Superior. Employees overstaying sanctioned leave without acceptable reason or justification and without informing or attempting to inform his/her Superior of the reason for such absence.

1.

B/C

2.

A

3.

A

4.

B

5.

B

6.

C/D

7.

C/D

8.

Failure to meet established standards of service or outputs.

A

9.

Unauthorized use of ID Cards.

C/D

Obtaining or attempting to obtain leave of absence by false pretense / misrepresentation. Interfering with the attendance record by falsifying, defacing or destructing any record of the Hotel. Employees committing any act in contradiction or violation of the Hotel or office policy & procedures. Ceasing work before the official finishing time without prior approval from the immediate Superior.

10.

D

11.

D

12.

C/D

13.

C

14.

Spitting within the Hotel premises.

B

15.

Committing acts of nuisance on the Hotel premises.

B

Employees refusing to allow Security Officers, or the person assigned by the Hotel to conduct a search upon coming into, whilst at or when leaving the Hotel. Employees using personal mobile phones during working hours, whereby the employee is not permitted to have a personal mobile phone whilst on duty. Employees not reporting for duty without valid reason and prior written communication or authorization.

16.

C

17.

B

18.

C/D

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