Employee Handbook

Rule 2: Work Procedures

Degree of Punishment

Item

Infraction

1. Employees disrespecting and not following the Supervisors’ lawful directives/instructions. 2. Employees not performing their duties in good faith with full capacity, honesty, dedication, and perseverance. 3. Employees working with/for another institution or individuals with or without remuneration or compensation.

C/D

B/C

D

4.

Employees using their office hours for personal purposes.

B

5. Employees consuming food or drinks that are prepared for selling to or serving customers or are bought by the customer themselves. 6. Employees having food or bringing food into the premises while on duty without prior approval from the SL/SM/SSM/SE. 7. Employees disturbing, annoying, teasing or interfering with other employees during working hours. 8. Employees sleeping while on duty. Employees sleeping in the Hotel premises after working hours without prior written permission. 9. Employees not following guidelines in economizing the consumption of energy, electricity, water, others.

C

A

B

C/D

A

10.

Employees not co-operating in keeping the Hotel premises clean.

A

11.

Employees not disposing of waste and litter in the appropriate places.

A

12.

Employees performing any dangerous act which may cause harm or injury to others on the Hotel premises.

B/C/D

13.

Employees not wearing their name badge while on duty.

A

14.

Employees reading any materials not related to their work while on duty. Employees bringing their personal belongings to the workplace. Such belongings must be deposited at the Security Department who shall issue deposit slips. The employees must return the deposit slip to the Security Department to obtain their belongings upon leaving the premises. Employees bringing in or out of the Hotel, any items belonging to the Hotel or given to the employee by hotel customers without proper authorization as per the Hotel policy guidelines. Employees showing disrespect, discourtesy or aggressiveness while interacting with guests of the Hotel.

A

15.

A

16.

C/D

17.

C/D

18.

Employees refusing to serve customers/guests.

C/D

19.

Superiors are hiding disciplinary related issues within the department.

C/D

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