CIPP Future of Payroll Report 2024

In terms of shorter timeframes, our survey explored whether these had resulted in any issues for the payroll team. As many as one in two ( 51% ) revealed it had increased stress levels on the team, while nearly the same percentage ( 49% ) said it had increased workload for team, resulting in overtime. Additionally, more than a quarter ( 27% ) said the changes have prompted more employee queries, 18% admitted there have been errors with pay and 13% revealed there had been errors with reporting.

HAVE THESE SHORTER TIMEFRAMES RESULTED IN ANY ISSUES FOR THE PAYROLL TEAM?

49%

Yes – increased workload for team / overtime

18%

Overall, fewer than three in ten ( 29% ) stated the shorter timeframes hadn’t created any issues for the team.

Yes – there have been errors with pay

These findings indicate that a growing pressure to work to tighter timeframes can have dire consequences for organisations. Employers / agents must weigh up whether the time constraints imposed are severely impacting wellbeing, which as a result risks errors and non-compliance. Of those surveyed, around three-quarters ( 74% ) said they envisage more change in shorter timeframes going forward, with the remaining quarter ( 26% ) saying they don’t. The fact that most respondents anticipate further change in short timeframes in the future, fuelled by a new government, suggests there could be greater ramifications on the horizon, potentially leading to payroll professionals feeling the strain even more and consequently making more errors.

13%

Yes – there have been errors with reporting

51%

Yes - increased stress levels on the team

27%

Yes - changes have prompted more employee queries

29%

No

AROUND THREE-QUARTERS (74%) ENVISAGE MORE CHANGE IN SHORTER TIMEFRAMES GOING FORWARD

In most cases percentages have been rounded to two decimal places for clarity and may not add up to 100%. Graphics may have been rounded to whole percentages.

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FUTURE OF PAYROLL REPORT 2024

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