Interests and views of stakeholders [SBM-2]
The close, direct and individual interaction with a wide variety of stakeholders in the project business in particular contributes to the development of pioneering and sustaina- ble lighting solutions at the Zumtobel Group. Stakeholder engagement is anchored in the corporate strategy under the pillar ‘Partner of Choice’. Please consult the disclosures for the relevant topics in S1 and S2 for more infor- mation on engagement with the different stakeholder groups. Members of the Management Board and the supervisory bodies are briefed annually on the positions and interests of the following stakeholder groups with respect to the Group’s sustainability-related impacts in the presentations on the double materiality assessment, brand equity monitoring and the findings from the stakeholder engage- ment survey. In its Code of Conduct for Business Part- ners, the Zumtobel Group sets forth its commitment to responsible corporate go- vernance and upholding due diligence with regard to human rights, working standards and environmental protection along its value chain. All stakeholders that have an impact on the Group’s business activities are integ- rated into the relevant activities through cle- ar and open communication. This concerns material suppliers, contract suppliers for merchandise and indirect material suppliers who deliver or provide the products required to perform services. More information on the engagement of suppliers, value chain workers, and consu- mers and end-users can be found under S2-2 and S4-2.
The Zumtobel Group’s commitment to sustainability and to due diligence extends across its own value chain as well as the upstream and downstream value chain. This commitment forms an integral part of both the corporate strategy and the sustainability strategy and is incorporated into the Group’s integrated management system. The goal of this system is to ensure the Zumtobel Group’s long-term stability in the market and to help it grow in consideration of political, economic, sociocultural, technological, environmental-geographic and legal factors. The management process in place within the Zumtobel Group ensures that stakehol- der requirements and the material internal and external topics relevant to the Zumtobel Group are identified in the double materi- ality assessment. To this end, the Zumtobel Group maintains an open dialogue with its stakeholders to exchange information and opinions and to gain insight into their ex- pectations and requirements regarding the company. Key requirements of the ‘Custo- mers’ stakeholder group include energy-ef- ficient products, smart lighting management systems and services. The ‘Suppliers’ stake- holder group expects, in particular, clearly defined and transparently communicated re- quirements regarding supplier performance, as well as clear communication of decarbo- nisation requirements and support thereof through appropriate incentive mechanisms throughout the supply chain. These forward- looking expectations are taken into account as part of the ongoing development and improvement of the business model and are incorporated into the Zumtobel Group’s business activities. This dialogue helps to identify risks and opportunities early on, foster trust and build loyalty.
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