2021 Program Overview

S E CT I ON 6 . 0

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ACEHARDWARE.COM

RECORD GROWTH RATES YOY sales increase of 342% JAN–JUNE 2020

OVER 200Million VISITS IN 2020

BODFS ORDER PROFITS ARE 2x higher  THAN AVERAGE ACEHARDWARE.COM ORDERS 84% of all orders

placed on acehardware.com ARE PICKED UP curbside or in store

Continuous Enhancements for a Better User Experience:

• Providing self-service options to our customers • Product findability: site search, filtering & personalization • Curbside & BOPIS enhancements • Improved shopping & checkout

• Improved customer communication: product availability and order status • Elevating the Ace Rewards experience through improved program communication and offerings • New and improved retailer reporting

BOPIS + BODFS + Assembly =

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