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• Online ACH Payment Submission • Online Ace Statement Processing • Online Bankcard Settlement Reconciliation • Retailer Discussion Boards • Electronic Publications of Corporate Communications • Convention Registration • In-Store Services Management
• Paycom – HRIS and Payroll Processing. Paycom is a single-database solution for all HR, Payroll and people-related items that will streamline your operations and manage your workforce more efficiently. • Customer Insights – Customer Engagement, Mystery Shopping and Employee Engagement Surveys. • D eputy – Workforce Management is the process of using your sales, transactions and labor standards to build a day-by-day labor forecast by position, in 15-minute increments, and auto-scheduling the right people in the right amounts and at the right times. • ShopperTrak – ShopperTrak is the industry leader in counting traffic (or footsteps) in your store. You will have access to the dashboard of metrics and reports, including conversion, traffic, average transaction size (ATS), sales per shopper (SPS) and, if uploading sales floor payroll, shoppers to associate rate (STAR).
- Service and Repair - Delivery Scheduling
Core Retail Services Each retailer is billed $168 monthly, and all branch locations are billed $37 monthly, for the following bundled services: • ACENET • Material Safety Data Sheets • Ace Retail Training • NRHA E-Tools • Retail Pricing • Electronic Hotsheets (complete product updates) and Invoices PEOPLE MANAGEMENT The goal of People Management is to assess a store’s needs, as well as recruit and select, train and develop, coach and counsel, and recognize and reward the most helpful store associates on the planet. This is done through our vendor partners below (all of which are optional): B. STORE OPERATIONS: • Snagajob – Snagajob’s PeopleMatter platform is a recruiting, applicant tracking and onboarding tool with access to over 80 million candidates, providing increased applicant volume, higher quality candidates, reduction in time to hire, and store compliance.
• Mango Report – Mango is a program used for inventory accuracy and productivity that
measures and monitors shrinkage, manages and removes obsoletes and overstock items, improves your assortment based on similar stores and recommends smarter buying. Mango is exclusive to Ace Hardware and Epicor Systems.
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